Markham Home Hardware

Home Hardware stores are my go to, for stuff I may need help with or just because it's easy to get in find what you want and leave. Good old fashioned customer service hasn't been forgotten here. They try to help if you ask and they will even special order products for you. In my case within a week and reasonably priced. The Home Hardware stores remind this 66 year old of the helpful stores of my youth. They have also managed to stock a surprising number of products into an efficiently designed store. Definitely worth the time to visit.

Super friendly staff, neat and organized, and able to do my key cut super quick :D I'd called them over the phone first to confirm if they'd be able to do a key cut on a mail box key. The Home Depot (near Bur Oak u0026 Markham Rd.) and the Canadian Tire (near Woodbine u0026 Major Mackenzie) both didn't possess the blanks to do the cut. Nowadays, it's because automatic key cut machines are used to save time (which isn't a fault of the associates), but it also means it can be difficult to cut keys that need to be cut on both sides of the edge (like the mailbox key from Canada Post I needed to cut). The gentleman who helped me did the key by freehand and I'm happy to say it worked! Even if it didn't end up working, though, I feel comfortable saying that they would've done a new cut had I brought in the receipt.

I really want to like this store...Unfortunately, the service I received was very poor. I placed an order online for in-store pick up on Dec 11. Received an email stating that the item was available for pick-up on Dec 13. Went into the store the day after and was told that the item was not available and that I should only come in if I receive a call from the store. I waited and waited and never got a call. I then received an email on Jan 6 saying that my order was picked up (it was not me who picked it up). I called in to find out what happened with this order and the associates were indifferent to the matter and no sincere apology was given. I do not recommend this store at all due to the poor service and will not be going back.

So much better than the big box stores. The people working there are helpful and I get knowledgeable help and the correct items for my home repairs every time.

Nicely kept store with stock that wasn't available at Home Depot and the packages were NOT missing g parts.

Purchased a Fire table from this store. Doc(Dan) helped us with the purchase. He was extremely helpful, kind and answered all our questions in detail. Tough to find such amazing customer service nowadays. Definitely a store to visit for your Hardware needs.

Went to pick up some charcoal for the bbq. The people in the store were very helpful, approached me to offer help. They even offered to help load up the charcoal to avoid getting dirty.