Celfo | Phone Repairs | Accessories | Connectivity |
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74426
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+14032355600
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999 36 St NE unit 618, Calgary, AB T2A 7X6, Canada
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Anonymous
05-26-2023 08:01It was a wrong decision to send my phone to Celfo. The issue was water damage and they said they can fix it in 2 days. Now it’s been 3 weeks that they haven’t fixed it as their main engineer didn’t manage to fix it then went back home. Then I decided to bring it back without fix it. I went to Celfo again to take my phone back however they couldn’t find my phone!!! They don’t have management at all. Mixed all phones together. Missy operating table… Don’t send your phone to them.
Anonymous
03-23-2023 04:53Amazing service. And amazing products. I got mine recently and it cracked a tiny bit because something sharp hit it. And I came back two days later and the nice guy. Gave me a new one for free. He didn’t have the exact one I got so he gave me a bit of a downgrade but still good. And a free coupon for the future to get the one I first got. 10/10 will go again in the future!
Anonymous
03-16-2023 08:21My parents dropped off(Sunday, March 6) my brother's amazon tablet for repair to their store in TnT. Tuesday, March 8 my brother called them to check if the tablet is done. They said yes, it is done so my parents and my brother went there to pick up the tablet. When they were there the repairman said that there was an error when he was repairing the tablet and still need a few more days to work on it and promised to call us up when the tablet is ready for pick up. Yesterday (Sunday, March 13) they called us to notify that it is done and ready for pick up. Went there earlier(Monday, March14), the son of the owner was just using his phone and did not even greet us. We mentioned that they called us and said the tablet is done so we are just picking it up. Without even glancing up from his phone, he said it is done but we need to come back at 5 pm because it is still not closed yet. We were there at 1.30pm, he kept repeating that it is done but it is not yet closed. (I was thinking that what he is saying is that it's not whole again as they are doing something in the inside of the tablet) So technically it is not yet done,so why call us and tell that it is done? We were so frustrated as we are stopping by just to pick up the tablet. As it was evident that we were frustrated, the son of the owner stood up and took 5 steps to check the tablet at the drawer and to find that the tablet is fixed and just needed to give it to us! He did not even apologize for his actions and not giving us customer service. Did he do that because we are Filipinos? We never felt so disrespected in our lives here. Would definitely not recommend, if you need to get your electronics fixed please go to another store.
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