AutoRx Repair Centres Ltd

I have been coming to AutoRx for years and have trusted the team there with all of my vehicle repairs. I wouldn't take my vehicles anywhere else!

Thank you Nic for completing the out of province inspection for me. I am very happy with AutoRx and will likely return for regular maintenance/oil changes.

On April 21st I brought my vehicle in for a simple tire changeover at 2pm. While my vehicle was in their care, I was contacted and told I had “no oil” in my vehicle. Seemed odd as I work from home and I know when I did my previous oil change. However I chose to trust the owner/manager person contacting me and paid for an oil change, no problem from me. I was told I would be called when the service was completed. I was not contacted and called in about 4:30 as I know they close at 5 pm. When I picked up my vehicle there was a large crack in my windshield. Manuel and mechanics seemed dumbfounded so I left my vehicle on-site for liability reasons. The next day Manuel allegedly changed the narrative and said the mechanic drove it in that way. He then made inappropriate references over the phone which I found very unprofessional. My partner contacted them to find resolve. I did have a rock chip in the windshield (drove 5 yrs with it) and the glass guy said the damage was due to sudden impact. They did agree to pay for half of the windshield replacement but any negativity could have been avoided with honesty and integrity. P.S Manuel, my questioning the crack in my windshield and you suggesting to me you will ask your girlfriend about the pressure in your hands is really not professional. I’m confident you can do better going forward. *Update* Thanks “response from owner” for taking the time to reply. Unfortunately you and I never had a conversation regarding the situation with the windshield. Just to clarify I am not upset with “us for not explaining about the windshield” as there was zero explanation. I noticed the HUGE crack after I paid and was leaving which is upsetting. I pointed it out to Manuel and received very little response. So unfortunately your shop had no explanation upon picking up the vehicle. I have had auto work down in way cooler temps, never had a problem with a rock chip in the windshield. Regarding the oil change it was done well within the year from someone else. Very presumptuous. The company that replaced the glass felt the crack was due to sudden impact. I’m gonna stick with my review as the truth and we can respectfully agree to disagree.

This place is very nice,high quality professionals are working here .. I want to say a special thanks to Steve He is a very kind and hardworking guy who helps me out whenever I take my car with any problems....

went for out of province inspection, staff was friendly and the job was done in time. reasonable price.