The Home Depot
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76110
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+15198505900
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https://online.fliphtml5.com/g...
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600 Fanshawe Park Rd E, London, ON N5X 1L1, Canada
Categories
- Roofing supply store
- Paint store
- Lighting store
- Kitchen furniture store
- Hardware store
- Garden center
- Flooring store
- Home improvement store
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Anonymous
10-04-2023 13:50I had such a great customer experience yesterday, that I felt I must right a review. Andrew helped me our in the contractor section and (without getting into details) he went above and beyond in providing excellent customer service. I shop here regularly, and always have a good experience with products and staff. I find the staff are very knowledgeable and very willing to answer questions, find items and give suggestions. Yesterday's customer service was exceptional.
Anonymous
08-23-2023 10:57Lady at the appliance section screws up order and delivery and when we had to make extra trips to the store to sort out the problem she was rude and insulting and just kept on repeating the same stuff like that’s not my problem and nothing I can do and I can not refund tax (which I’m sure is illegal) Store screw up in the first place but cast blame on customers. Do not buy your appliance at this store. The people at the appliance section are not trained and can cause a handful of problems with the simplest purchase. They have no intention to help customers. An absolute waste of time. Definitely will never shop there again.
Anonymous
06-24-2023 20:47I wanted to rent a carpet cleaner, and Adrian, who was at rental department was very helpful and attentive to my issue. I was at another Home Depot just before coming there, and I was kept in line for more than 10 mins, and in here I didn't even spend 5 minutes. Overall great experience!!
Anonymous
05-13-2023 04:58Great selection of product but if you require any assistance you're pretty much on your own. I was looking for some motor oil and I flagged down an employee to assist me. She was immediately dismissive and rude and made it a point to declare this is not my department. I understand this concept but this person had zero customer service skills and made me feel like I was being a complete bother. Instead of politely directing me to another staff member, she brought up the products I was looking for on her phone and rushed me through the list, rudely proclaiming that I had to make a specific choice. I told her, calmly, that it wasn't necessary and I'd find the product, I just needed to know where in the store it was, roughly. I can't imagine they'd stock motor oil in 6 different places like she claimed. She barked, I'M TRYING TO SHOW YOU. THEY'RE ALL OVER THE PLACE. I finally had enough and told her I'd figure it out myself. I located another employee, who I think was a manager and he immediately pointed me in the right direction. Sure enough, all the oil was in one spot and I found what I was looking for. Next time I'm going to Canadian Tire.
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