Categories
- Screen repair service
- Phone repair service
- Electronics repair shop
- Computer repair service
- Computer consultant
- Cell phone store
- Cell phone accessory store
- Mobile phone repair shop
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Anonymous
09-08-2023 10:47I recently had my son's iPad screen repaired by your company at the McPhillips location, and when we brought it into the store the power button was working perfectly fine. and when we came to pick up the tablet, we noticed the power button wasn't working at all and the front screen of the iPad went from black to white, and when we discussed with the employee on shift he was rude and argued with me and my girlfriend saying it was like that when we brought it in for repair. Which isn't true because we know the power button was working. And also the screen on the edges we recently figured out is loose and no applied properly to the device.
Anonymous
08-31-2023 09:57Price was fair to replace screen for my iPad Mini, however upon taking it home I noticed two small issues. My case was now locking the screen from behind, meaning while holding the device it has a tendency to shut off from the slightest movement of the hand holding it. Quick googling shows this is likely an issue with a sensor by the home button. Secondly, there is now a single row of pixels that is off colour when displaying text or transitioning from black to white. It is barely perceptible unless you’re reading a lot on it (I do) or looking very closely. It’s a very minor issue, but frustrating when you spend $250 to end up with a screen that is defective. Upon taking it to the store to see if it could be fixed I was told the issue with the screen locking was because “the magnets must have shifted during the fall that broke the screen” and that they couldn’t repair it. Again, repair forums lay out exactly what the problem is, I simply don’t have the tools or expertise to do it myself. Regarding the pixel issue on the screen, I was told that they couldn’t see the issue at first, and it took me nearly twenty minutes of showing examples of it until the begrudgingly admitted there was an issue with the display, but, as they would have to return it to the supplier, and the supplier may not be able to replicate the issue, they couldn’t cover it with warranty. In the end, they were kind enough to refund me the labour cost, bringing the cost down to $180, which eased the sting a little, but still leaves me with a sour taste in my mouth. If you can find someone else, I would recommend going there, and if you have no other option, make sure you give your device an incredibly thorough check before you pay for the work, as they clearly feel they have little need to make sure customers are satisfied once they have their money.