Categories
- Tire shop
- Sporting goods store
- Oil change service
- Home goods store
- Garden center
- Auto parts store
- Department store
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Anonymous
09-27-2023 06:42I am regular customer at this Canadian Tire location as this is my go to store for my personal and workplace needs including my car service. Ever since, I had good experience with this store and the staff until today when one of the staff/manager who stocking the toy section showed a bad customer service. I was browsing the hotwheels bin and I started putting all the hotwheels that I have looked at to the other bins around it. Suddenly, the lady spoke to me and said that those are old stocks (which I am aware that it is not). I kind of understood what she was trying to say and I replied politely “Don’t worry about it because I will put everything back once I am done.” She replied again “of course I am worried about it because it is our store.” I totally understand where she is coming from. However, how does she expect customers to go through a bin of toys without taking them out of the bin considering there are varieties of hotwheels? It is just disappointing how she treats customers. I am also part of a management and we do not treat our clients like this, she was so unprofessional and I believe she needs more coaching and training. I was not able to get the name the person. I hope Canadian Tire management will do something about it .
Anonymous
07-09-2023 09:07This location of Canadian Tire is one of the best location and free parking. They are located independently along with other brand names like Sports Check, Best Buy, Marshals. There is a Starbucks and a LifeLab in the next door. Not to traffic before 3.00 PM. A lot of things in here. Perfect to come and get everything.
Anonymous
06-19-2023 07:10Title: Disappointing Experience with Rude Staff (Kim) at Canadian Tire Rating: ★☆☆☆☆ (1/5) I recently visited Canadian Tire, a store where I have been a frequent customer for quite some time. However, my most recent visit left me extremely disappointed and frustrated due to the behavior of one of the staff members, Kim. As my friend and I entered the store with our scooters, we were suddenly accosted by Kim, a very rude old lady who aggressively yelled at us to place our scooters at the front. This encounter was completely unexpected, as in all my previous visits, no one, not even the manager, had ever instructed us to do so. Moreover, Kim's tone and attitude were uncalled for and entirely disrespectful. Feeling disheartened by the unpleasant encounter, my friend and I decided to explore the first floor of the store. To our surprise, we encountered no issues there. The staff on the first floor did not seem to mind us carrying our scooters around, and they treated us with the decency and respect that we deserved as customers. It is truly disheartening to encounter such behavior from a staff member, especially in a store that I have regarded highly in the past. Customer service is a vital aspect of any establishment, and the lack of professionalism demonstrated by Kim tarnished the overall experience. I hope that Canadian Tire takes this feedback seriously and addresses the issue at hand. As a loyal customer, I expect better treatment and respect from the staff, and incidents like these should not be overlooked. I sincerely hope that my negative experience with Kim was an isolated incident and that Canadian Tire will take appropriate measures to ensure such behavior does not recur in the future.
Anonymous
06-18-2023 11:14Bought a wrecking bar at this location. The wrecking bars were put in place of different wrecking bar (same size but different material) where the sticker price was half of the original price. I didn't notice while paying. When i came back thinking i got overcharged, the customer service girl was quite rude. Didn't even try to find my order. Manager found my order and told that girl, the product number that was charged, over the phone. She told me that i bought another item than the one i was claiming. I told her that there was some mistake and asked her to come with me to the stall from where i picked from, to which she said, it's not her work. Then i went and took a picture of the sticker price and showed it to her. Then she just said, no you are showing me the wrong picture. I again asked her to come with me to the stall to which she refused again. Kept on asking me what i need her to do. I asked to refund the difference. Mind that, i still don't know that i purchased wrong item because of their fault. Then i asked for manager. Manager promptly came and i asked him to come with me. He noticed the wrong label and told me what had happened. The customer service girl experience was the first time i was met with such hostility. Not coming back to this location.
Anonymous
04-10-2023 22:39Automotive Department Store We came by to check out their Black Friday sales event. I came to see the two household appliances that were advertised and scored excellent buys. Brightly lit aisles and well stocked displays. The microwave oven section was half empty but I managed to find a boxed Cuisinart air fryer convention toaster oven in stock as advertised at 50% off along with an additional $50 discount at the checkout! Wow! I also purchased a magic bullet brand personal blender on sale for $29.95. This place is a wonderful store for incredible buys. I come often to purchase specials from their flyers when there are things we need. The staff are helpful and knowledgeable. They publish and distribute a flyer every week or every other week depending on the season. This place is advertised as an automotive store but it has so much more to offer with a great selection of housewares, sporting goods and making your home beautiful. Well worth a visit.
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