Spotlight Tuggerah

To the ladies working in the fabric section. Learn some manners and some customer service skills while you’re at it. If you can’t manage basic human interaction in a professional manner, then perhaps it’s time to retire.

Helpful and happy staff - what more could you wish. Store location is great.

Great size store with large variety of sale items, I bought lots of fabrics and sewing supplies for half price very good bargain.

It's always a pleasure to see Wendy and some of the other regular faces. They are all so helpful, and Spotlight always seams to have what I need. Love thier variety of material and all the trims and accessories on offer.

I don't usually post about customer service let downs. But the rudeness of one of the ladies at the cutting station on Saturday the 27th of October at 10.30 was just a unbelievable. I was not served by her but have encountered her rudeness on previous occasions. How she spoke to and treated costumers, particularly the elderly was disgusting. Really disappointing to see.

Lovely and helpful staff and a lot of selection, always end up grabbing something

I personally love spotlight, it always has good sales and is definitely worth signing up as a member. But the staff there are extremely unhelpful and lack basic customer service skills. I have only had one amazing experience there with one staff member who was an absolute sweetheart and genuinely seemed interested in helping me out with enquiries. However, one particular staff member Wendy was completely and unnecessarily rude and offered no help whatsoever. As a young girl doing her textiles major for her HSC I make regular visits to spotlight and honestly find the experience not one that I look forward to .

Fabulous store, super helpful staff, and so many pretties! Birdie and plant were perfect additions to our guest room!