Officeworks Fairy Meadow

This officeworks is fine. Like all others, it’s generally understaffed and they’re all rude. I’d only print stuff from here if it was on paper, otherwise, you’re better off going to Kmart for photos - I’ve never had an issue there.

Very helpful especially the lovely lady with short blonde hair in the printing service area, I had to come in a few times to print a design portfolio for interviews and she was very helpful. I ended up having two sets printed, the 2nd being for Toyota and I got the job. So thank you for your help! 😊

I am extreme disappointment and frustration regarding the recent delivery service provided by Officeworks. As a loyal customer, I had placed an order for banners with the understanding that they would be delivered within 1 to 3 days, as clearly stated on your website. However, the delivery timeframe was unexpectedly extended to 10 days after I made the payment. I needed them for a show on the Saturday so by over promising and under delivering has left This inconsistency and change of commitment has left me feeling dissatisfied and let down by your company. On 21st Aug I placed an order for 2 banners on your website, with the explicit understanding that they would be delivered within 1 to 3 days. This promised delivery timeframe was a crucial factor in my decision to choose Officeworks over other competitors. However, once I made the payment, I received a notification that the delivery timeframe had been changed to 10 days. This sudden and unexplained alteration is both unprofessional and unjustifiable. As a customer, I find it unacceptable that Officeworks made a commitment to a specific delivery timeframe and then failed to honor it. This has caused significant inconvenience to me and the planned events for which the banners were required. I had relied on the initially stated delivery schedule to properly plan and prepare, only to be left empty-handed and without any explanation for the delay. After time on the phones I was told they are ready, and even then they will not be delivered and the option of physical pick up or express post was not an option to company policy. I have had to order new ones on different backing so $468 later we may have one banner. I am hopeful that Officeworks will take this complaint seriously and rectify the situation promptly. I value your company and wish to continue our business relationship, but the latest experience has left me deeply disappointed. I trust that you will consider the gravity of this situation and take appropriate action to reinstate my faith in Officeworks as a dependable service provider.

Never print photos here again. I spent solid 1 hour 30 minutes for nothing. Paid for the services, the system didnt print. Tried again 3 times and finally it was printing. Waited again then the staff gave me blank photos. Wasted my time totally.

Staff are incredibly slow at providing service. I was waiting in line there were three of them standing around having a chat. Limited range of laptops and tablets and most of the store has become obsolete in 2023

Ever since you removed your regular email for documents it has been an absolute headache. If the file is password protected it won’t work with printme. The waiting time for printing has blown out so much I’ve been waiting for half an hour.

I went in for a few items, I got everything except the printer I wanted however I was told I can order it online and pick it up in store instead of paying postage. I also got 3 documents made into A3 size for only 90cents and it took about 3 minutes. Excellent service and the staff are knowledgeable and friendly.

Andrew and Lauren at the Print desk were very helpful. Lauren took my initial call and was pleasant and answered my questions. Andrew was exceptionally patient with me while in my mad rush state to get some urgent printing jobs done. He helped me select the right product for my needs, within my budget (prices could be better but that's not on him) and handled me fixing formatting issues while he continued to help his colleagues and serve other customers in between assisting me with my order. He made a stressful situation easier. The team at the print station interacted nicely and helpfully with all the customers throughout the time I spent in the store.