Kmart Figtree

I had the Best shopping experience served by a gorgeous young man named Jett. Awesome customer service professional u0026 engaging. Great range u0026 great prices. Love the whole vibe going on in store Homewares huge selection. I have been shopping at Kmart since I was a little girl. Back then they had a cafe in store ❤️🦋🌈

Helpful and friendly staff and great range and prices, store could be a little cleaner, usually people dump their half finished drinks on shelves because there are no provided bins. Everything else is excellent.

Messy isles of cardboard and plastic wrapping makes it incredibly difficult and frustrating to push around a trolley. Large items are stacked so poorly on top of each other that they get caught and fall on your feet if you're not fast enough to catch them. People at the self checkouts are just standing around looking oblivious when you're trying to wave them down for assistance. One of the worst Kmarts I've ever been to.

Love a quick trip to Kmart for 1 thing.. End up coming home hours later with lots of stuff that i dont need but it was such a good price i cant leave it!!

I recently had a concerning experience at Kmart Figtree and feel compelled to leave a review regarding a recurring issue that has affected both myself and other collectors in the community. It has come to my attention that there may be employees taking Pokemon products before or on the morning of their release, resulting in significant product shortages. This issue became evident during the recent release of 151 Pokémon products. I diligently visited the store every day, both in the morning, at lunchtime, and late afternoon, for a week following the release day. Each time, I was informed that the store had not received any stock and was told they would be receiving 60 booster bundles, only to discover one morning that they were completely sold out. This amounted to a substantial loss of $2400 worth of product in one go. When I inquired about the availability of Elite Trainer Boxes (ETBs), which showed as in stock online, I observed staff members whispering amongst themselves. Upon their return, they informed me that the ETBs were in the back but couldn't be sold due to accessibility issues. When I mentioned that I would order online with click and collect, I was told unequivocally that my order would be canceled without question. This experience has left me deeply dissatisfied with the service at Kmart Figtree. I believe an internal investigation into their employees and Pokémon product sales is warranted to address these concerns and ensure fair access to products for all customers.

I was swindled on a Click-and-Collect order. It was supposed to include a 2-pack of hand towels but it only included one. When you go in to collect your order, open it at the counter so that you can confront the staff about their devious and dishonest practices. Right now, Australia stinks of corruption and dishonesty. It is everywhere in Wollongong...AirBnBs, Woolworths, Kmart. Disgusting. Obviously, they take their customers and our money for granted. Thieves! YOU OWE ME A REFUND.

Visited the Figtree Store this afternoon and was really impressed with the staff member who was managing the self-service checkouts. Her name is Mu'u

Always great prices Not always the greatest quality , open 24hours love it , online ordering needs a bit of work not the best I've seen all in all Kmart gets 4 stars