Spotlight Wollongong

Yes we went there yesterday and we brought some Quilting material ❤️Because my wife has been trying to get me to buy a quilt but I have not seen anything that I like or love ❤️ so that is the reason❤️And enjoy 😉 cooking with my new off set spatula every man needs one ☝️

Waited 15 minutes in a queue to pick up a click and collect.Short staffed and staff on needed assistance.1 customer had the sales member for the whole time I was waiting another staff member came over but offered no assistance.I counted 6 people waiting behind me.On leaving I went upstairs and 1 staff member and 8 in the queue very poorly staffed

Good store with plenty of options but often has lots of out of stock items and a general feel of being a little run down (although that's arguably a big part of its charm, going to be a shame to see that building disappear). Staff are hit and miss with their helpfulness

Left the store after the lady in the party section raised her voice to my 5 year old with special needs about a balloon she had in her mouth wich we were purchasing for her. Paid for the balloon and left. Didn't even bother to continue to search for what I had gone into the store for on the first place. We will not be returning.

I do understand working in an understaffed shop but if I’m just asking to be pointed in roughly the right direction of a section of the store so that I don’t need to bother you further - I don’t expect it to be said with a huff.

Was there to pick up online order. Few people in front of me however line moved quickly and I was in and out, with my parcel, under 10 mins. No complaints

I bought a Roman Blind and it is really bad it doesn't operate well and I can't take it back because I threw away the packaging and it was $65 purchase on clearance and I really want to just throw it in the bin it does not work well and it doesn't look as good as I thought. I should have just bought the Venetian blind as the material in the Roman Blind is wrinkled because the stock is so old, but because it was a clearance item I cannot return apparently.Even at half price is very poor quality and not even worth what I paid on sale! Some items I have bought are really good but it this was one was totally disappointing just be very careful of your purchase but I definitely do not recommend their poor functioning poor looking Roman Blinds especially old dusty stock on sale cos their return policy is not good for clearance items so you will be stuck with the item you cannot return!

When I came I to the store o Saturday I wasn't sure what I wanted or where to find it. I was helped by Jackie who helped me find what I wanted and pointed out alternatives. Very good service, she deserves a raise.