The Hamptons Apartments - Port Melbourne Apartment Hotel

Had recommended this place for interstate family to stay at. On arrival the apartment was not ready or even attempted to be cleaned from the last guests. Was told it would take 2 hours to be ready. Nice way to start a holiday waiting in the rain and cold for room to be ready. On checking in found the apartment dirty, built up areas of grime, dust, dirty windows and a really dirty balcony with cigarette butts behind furniture. Rubbish bins not washed out, under beds full of dust and hair. Overall this place is not cleaned by professional cleaning companies. Would not recommend staying here until they pick up their game.

Totally disappointed with this company. Booked my family's holiday back in August 2022 for the F1. Get a pathetic email from them saying they have now rechecked their inventory and have no apartments available and have now cancelled my booking. They tried blaming Wotif for booking an apartment that's not available. If you book here just be warned they may cancel your booking. Price gougers.

Paid for 2 of the premium rooms and wasn't bad. There was nice views from the balcony rooms and it was cosy. Wasn't thoroughly cleaned. Shower screen was yuck and scummy. The pantry had some sort of dirt or sugar on the floor and most of the little hamper packs (shampoo, conditioner, body wash, moisturizer) that were placed for guest had broken seals and we're half empty which clearly shows a lack of care. Chips down the side of the couch. Wondering what other corners were cut when cleaning the rooms. Would probably only come back if I was desperate.

Our apartment wasn’t the cleanest. Thick layers of dust over bedside table which was disturbed when trying to plug my phone charger in. Despite this we were enjoying our stay until we decided to pop a load of washing on as we headed out the door for a wedding. The machine had been on for no longer than 5 minutes and the apartment started to flood. So my partner, in his suit, is under the laundry sink trying to turn the taps off before the water reached the carpet. We quickly moped it up and called guest services who told us ‘there’s nothing we can do about it’. We told them we needed it rectified because we needed to clean and dry our clothes before we could put them in our suitcase to fly. They told us to ‘put them in the dryer and they’ll be fine’. Despite telling them they were sopping wet and covered in laundry powder this was their best solution. They then offered to send housekeeping to fix the issue the next morning. Housekeeping never showed up. We were never even given clean towels after using them to soak up the water all over the floor. Very poor service

Biggest mistake making booking for this hotel. Will not recommend to anyone. No parking available for medium size car and for small size $15 per night. Made booking through Agoda and non refundable. Staff also unprofessional asking to park on the streets and move car every 1 hr. Please think twice before making any bookings. Not happy at all.

Stay was amazing rooms were clean, furniture was updated, not very busy so super quiet, beach is only a minute walk away and only really view was the rooftop which was so pretty. If you use ace parking near the hotel it only takes coins or card no mobile tap payments. Super close to pubs, cafes, iga and Coles.