Bunnings Collingwood

Overwhelming and convoluted: I'm building a spice rack and know very little about making things. I went to bunnings for ideas/inspiration and the necessary items to construct my project. I spoke with 9 different people - Claire and Kim upstairs were the best. They were excited to help me, wanted to understand my project and give tailored advice. They directed me downstairs to the right aisles. - I spoke with 5 people in aisles 4 and 5 who could not answer questions about the products in front of them. While I appreciate they didn't guess the answers I would have liked assistance. It was very frustrating explaining myself over and over. I also decided to purchase more stuff than I needed because I didn't know what I needed exactly, and I will have to return items which is annoying. I also resorted to googling info in store because I couldn't get the answers to my questions

My go to bunnings outlet closest to the CBD. Slightly smaller than your average store, often limited quantities for popular items but serves well overall. At least the plants and garden section is pretty comprehensive.

Not a massive range. But can have some great clearance specials. Parking here is great. It’s easy and convenient.. which says a lot.. it’s hard to park anywhere around this area. But at least that isn’t a problem here. So kudos for that Update… second last time I visited here staff approached my dad and said come on Greg you know your not allowed to be here. He isn’t Greg and it’s the second time we have been here…. Surely the guy can’t look exactly the same. Especially wearing our businesses work gear. His name is on his tshirt!!! You embarrassed the f out of him! Thought it was isolated… I must look a bit dodgy… last visit I had two undercover / loss prevention following me and a staff member. It was quite off putting. I understand you have A job to do. Even if I do fit a profile, BE DISCREET about it. You guys made me want to steal to prove a point! Instead I left feeling violated and spent my money at Taits timber. $800 purchase. Good job guys 👏 Won’t be returning here!

Very friendly staff to my face, however I overheard some workers talking behind my back about me in a negative manner hence 3 stars. Some workers were polite and worth returning for. Others ruined my experience at this pinnacle of Australian retail

Tons of lots of options to fulfill your household DIYs. Friendly staff.

The store is very convenient to have locally. However, something really needs to be done with staff training. Every time I come here for advice or directions, every staff member is either confused, incompetent, rude, aggressive or unhelpful. The last time I went in and asked for help, a staff member mansplained how to walk to me. (He literally explained to me how feet work and pointed the direction in which i should walk). Then he laughed in my face and asked how his directions where, as if he had successfully explained what I was asking. None of the items I've needed are ever in stock and the staff told me to order it online rather than contacting another store to see if one could be sent over. Pretty mediocre behaviour considering how friendly and helpful every other bunnings stores are.

TRADIES: DO NOT GO HERE WITH A VAN. The sign as you come down the ramp says 2.2m. Then you turn into the carpark and (after the boom opens - and a car is honking from behind) you are stuck! It drops to 1.8M! You cannot exit, as they have a barricade across the exit ramp. You have to navigate all the way round the carpark! Very poor signage. Crowded and tight store. 2 floors. Got everything. Very handy for inner city. But if you want to breathe, go to Port Melbourne instead.

After an unfortunate incident, we rushed to Bunnings just before they closed. Jess kindly, patiently and perfectly matched our paint! She was very friendly and gave us great advice! An absolute life saver! Thank you so much Jess!