Econo Lodge Rivervale
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67320
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+61893615522
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https://www.choicehotels.com/w...
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85 Great Eastern Hwy, Rivervale WA 6103, Australia
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Anonymous
11-08-2023 20:26I wanted to stay near the airport for an early flight, the location is good for that purpose. The rooms are clean, large and sparse - not much furniture. Bed was comfortable. Old style air con for heating was very loud, but traffic noise is the alternative anyway. They are apparently working to upgrade the rooms but I don't think they will be able to remove the smell of stale cigarette smoke from these non-smoking rooms. Reception was friendly and open late.
Anonymous
04-12-2023 13:096 nights Thursday through to Tuesday RnR far from RNR! on arrival not informed after talking to reception there was construction on site first came to our attention sign in room. motel always noisy throughout stay. weekend worse after hours 10pm ppl shouting,smell illicit substances, cars coming going revving, lack parking, coachroaches++, cistern runs self fix, shower dripping floor wet++ incident on Sunday housekeeping wanted to change bed. I declined asked can she clean floor vacuum or mop and remove rubbish u0026 saturated floor mat she became hostile she threw sliding door open I was on my computer asked she close door it's cold she refused 3X she responded housekeeping we open doors, she disappears returns with a vacuum she REMOVES MY COMPUTER CORD FROM POWER I asked what are you doing! she throws vacuum on floor storms out.i contact reception complain she returns with manager raised voice to manager not in English Chinese! i explain to manager all she had done whilst in the room he stays watches her vacuum whilst looking around room, room door left wide open! she's completes quick vacuum manager ask you want mopping i reply no, he dismisses her behaviour it is a misunderstanding earlier in day had another person attempt to peer in the room at sliding door when I complained to reception apparently another guest also laid a complaint. later that evening evening my family visits they bring dinner our dog comes along a in house call from reception about our dog, they explain no dogs guest have complained, I replied they just arrived I've put him at the back sliding door, her reply put him at the front?i went to the office to address their accusation two girls confront us, no dogs on the agreement you signed on form on a attack, my reply our dog is in OUR CAR now we are about to have dinner can you heat our dinner! (forgot to mention they said there's a microwave when we arrive asked where is the microwave.motel use their microwave behind reception) my partner decides to video their hostile behaviors they note what he's doing they demand he delete recording I asked they heat my food she ignores instead argues with my partner I replied it's his phone he will do what he wants to do. They both arguing I asked for my food return still not heated the girl refused. I yelled at her give my food. The other girl threatened to call her manager I said of course do it. We left reception. I also said I do not give them permission to continuously record us CCTV in the office! Never will we RETURN to this motel once we LEAVE ABSOLUTELY DISGUSTING ON ALL LEVELS!
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