Giant Brisbane

The store is MASSIVE. Much much bigger than other Giant stores in Brisbane. Bought my first road bike and a bunch of accessories. Julian was super very friendly and helpful the whole time. He explained everything in details. Very patient with an amateur like me. He isn't pushy, trying hard to find the right size bike for me. Very pleasant buying experience. Well done guys.

Went into giant brisbane today, I was greeted by a lovely young blonde gentleman who had great energy making me feel extremely welcome. I described what I wanted and he knew exactly what to do and gave me the best recommendation for a reasonable price and was very pleased with the product. Although I don’t know the name of the wonderful lad he carry’s himself with great presents and superb energy and enthusiasm for his job.

Fantastic service from them. We purchased a emtb, and in the first week the electrics ceased working. Giant Brisbane drove to Noosa, collected the bike, drove back to Brisbane, fixed it and dropped the bike back to Noosa, cannot ask for more than that.

Have bought 2 bikes from this team. Store is excellent but the mechanics are the difference. No nonsense and the job is done properly first time every time.

Having tracked down one of the last few pairs of Shimano TR-901 tri shoes in my size to Giant Brisbane via Bike Exchange I called up the store, purchased them by credit card over the phone and because I needed them in a hurry the guys in-store removed them from their packaging and express posted them to me the same day. I had a great experience with Giant Brisbane and wouldn't hesitate to hit them up again in future. Cheers Julian! 👍

Bought a Giant Propel in May 2023; checked multiple websites but got best price here. After sale service from Simon, Julian and service bloke has been all I could ask for. Very happy. Tim B.

Purchased a Giant Defy and couldn’t be happier with the bike, but more importantly the service provided. Everything was on time and without issue, a genuine pleasure to deal with. Thanks Julian.

The team at Giant Brisbane really did a great job for me on a warranty claim on a bike wheel. Really appreciate the effort and it goes to show you can rely on the Giant brand when they have issues from the factory. I will return to buy at Giant again.