loader

Firestone Complete Auto Care

Firestone Complete Auto Care
Search around
Maps

Categories

Your Banner Here

Any website visitor who has a BRONZE, GOLD subscription can place their banner here.
Write a review about the place

In order to write reviews, you must register and log in to the site.

log in
C
Your Banner Here

Any website visitor who has a BRONZE, GOLD subscription can place their banner here.
Anonymous
06-08-2023 06:44

Made a simple oil change appointment for 9:30am and my car was still not in the garage after 45 minutes past my appointment time. When asked why it took so long, my response I received was the tech must be moving slower than usual this morning. Regardless of how slow someone is moving, appointment times should be respected. There was a reason I made an appointment and didn't just walk in.

0
Anonymous
03-22-2023 17:06

I had made an appointment online for 5 pm. They called and said they only had 2 pm open today for me, so I left work. I came in here for a flat repair (slow leak), turns out there was a nail in it. I got there 10 minutes early and they took the car back. Not until 3:10 pm did they come out and say they hadn’t done any service on it yet. He explained that I needed an oil change too. So I said yes to both the tire repair and oil change. He comes back out half an hour later to tell me that one of my lugs is free spinning and that he could take it off but if it broke it would be $500 replacement. I told him to take it down because I wasn’t doing that. Another half hour goes by and he tells me my car is ready, and didn’t charge me for anything. I asked what about about the oil change? And he said he just didn’t do it. So at this point I spent 2 hours for them to be no help at all. The worst part of it all, is that I can hear the guys talking while I’m in the waiting room. They’re talking badly about other customers and how much work is going to have be put into their car and how they don’t want to break the news. Then I overhear them talking about my loose lug and he says “I’m going to have to go break this girls heart.” So unprofessional, awful customer service and all around would not recommend coming here for any services. A complete waste of time.

0
  1. Home
  2. United States
  3. Firestone Complete Auto Care

Related Places

Auto tires center

2411 Williamson Rd NE, Roanoke, VA 24012, United States

74667
1
Auto Select Green Bay East

2128 Main St, Green Bay, WI 54302, United States

81688
1
DS STORE MELUN

1 Rue Aristide Briand, 77240 Vert-Saint-Denis, France

29730
0
Chan's Transmission and Auto Care

401 N Pleasantburg Dr, Greenville, SC 29607, United States

77900
1
Mon Motors SEAT Gloucester

81 Bristol Rd, Quedgeley, Gloucester GL2 4NE, United Kingdom

6597
0
Ford Service Centre Wolverhampton

57-73 Birmingham Rd, Wolverhampton WV2 3LS, United Kingdom

63848
4
Harte Nissan

165 W Service Rd, Hartford, CT 06120, United States

32312
0
Ace Tyres

Viking Way, Winch Wen, Swansea SA1 7ER, United Kingdom

22835
0
Auto Aces of Appleton

2212 W Wisconsin Ave, Appleton, WI 54914, United States

78225
1
Fremont Auto Center

320 Mowry Ave, Fremont, CA 94536, United States

66264
8
Canadian Tire

2681 Danforth Ave, Toronto, ON M4C 1L4, Canada

55878
1
Napleton's North Palm Hyundai

3703 Northlake Blvd, Lake Park, FL 33403, United States

30096
0
Motorserve Wollongong Car Servicing

32 Kenny St, Wollongong NSW 2500, Australia

80948
1
National Tyres and Autocare - a Halfords company

231-237 Market St, Aberdeen AB11 5PT, United Kingdom

81907
2
Mgm Services

21-27 Lochend St, Motherwell, ML1 1RX, United Kingdom

34005
0