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Anonymous
08-28-2023 07:51Avoid this CVS at all cost. You will wait forever in-line to pickup a script. Management doesn’t care. 30-40 min. wait every time. (If the script has already been filled) No drive thru. Third world mentality. 5-6 employees in the pharmacy 10-15 people in line and only ONE person working the pharmacy check out line, and management thinks “this is ok”. Walgreens, Walmart and Publics are across the street. Move your scripts with one simple phone call !! Evidently they have more business than they can manage. Service with customers in mind doesn’t exist. They will never change.
Anonymous
08-23-2023 02:12This place is a disaster and has been for a long time. Pharmacy never has anything ready on time even hours after it was called in. It's frustrating after you make the long line to be told this. There is no one at front cashier. My self check-out machine went haywire u0026 I waited for someone to come over u0026 help. Nope, I had to knock on the manager's door after I heard them laughing in there. This place is in dire need of new management.
Anonymous
07-18-2023 22:22If I could give 0 stars, I would. The female pharmacists are moody, spiteful, unreasonable, don't listen to the patient, and power hungry. This behavior jeopardizes the safety of their customers. They can't seem to keep their pharmacy department fully staffed. A lot of turn over. CVS will NEVER get another dime of my money!
Anonymous
07-14-2023 04:38This place is the worst. The staff at the pharmacy are so rude and never know what they are talking about. I am told a different story every time I go there. I would swap but my insurance makes us use CVS. I was in line yesterday and saw the old lady pharmacist yell at some poor man, yell at him like a child. All because she was trying to get his attention from the other side of their area. That place is a madhouse, and you can't hear a thing in there. This is the same for all the CVS's so switching to another one is the same or worse. If you have an option don't use them!!
Anonymous
07-11-2023 22:28Horrible horrible horrible! The pharmacy staff is very un helpful. It took 3 days for me to get someone on the same page for getting my meds transferred to Walmart. Including the pharmacist from Walmart, me and then finally my doctor had to call and complain and they finally sent them. It was a mess. There's no care for customers.. We are just another dollar sign to CVS! Shame on you as store and as a corporation!
Anonymous
05-30-2023 05:52All of the staff here is great except Beverly. She was absolutely the most unkind person I’ve met. I had a simple question regarding my pain medication and was met with the most condescending and disrespectful response. She spoke to me like I was stupid and had no regard for any type of customer service at all.
Anonymous
04-28-2023 00:01It upsets me to see such awful reviews, I’m not sure about the pharmacy, but the front staff of the CVS doesn’t deserve the bad review rating they are absolutely amazing!!! Every other CVS around here’s employees are rude and rush you out the door! This staff always takes the time to great everyone and make sure anyone that needs help gets it! I’ve had the pleasure of meeting Nigel and also Danielle they both have helped me tremendously! They got me set up with the extra care card and helped me find everything I needed!!! Thank you CVS Malabar, Palm Bay!
Anonymous
02-28-2023 20:14Hold times for the pharmacy are the worst I was on hold for what seemed like an eternity. I hung up recalled the front desk she sent me back there on hold for15-20 minutes recalled the front desk and then I got an attitude from her saying it was only 2 minutes I need my son's medicine he's severely sick trying to find out when it will be ready and can't get an answer from anybody 😫 my current CVS that I use didn't have the medicine so they sent it to this CVS because they had it but yeah I still can't get an answer or somebody to pick up the damn phone
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