Advance Auto Parts

They went above and beyond for me. I had to replace a battery in my car, but for some reason the system gave me a battery that was to big. I couldn’t fit it in the car. Eventually they called a few other stores to see if they had the battery I needed it stock. The manager at the other facility was a little difficult, but at this location they told me, I would have my battery the next day. I came there the next day unfortunately do to some distribution issues they didn’t ship it to the right location. Instead of me having to wait for the battery the guy who helped me. Dropped everything and personally went out to get the battery I needed. Within a hour he came back and I was able to swap the wrong battery for the right one. Thanks guys that is good service.

Very friendly people they take care of u what ever you need.i will tell all my friends and family Auto Advance store is the best go get your parts at.

The whole staff are absolute pros. They know everything about everything in a car and I was very impressed. I felt like I was walking into a building full of mechanics when I came to visit. Even though the part I needed was a specialty order they knew where I could get it and help me out nonetheless. Very nice store but the location is not fantastic so I would definitely lock my vehicle if I was going to visit again.

The worst customer service ever, specially the older female that thinks she's the owner or maybe she is, making this even worst. O'Reilly's and auto zone just a minute down the road, no customer needs to deal with that kind of people....

They close at 7:50.. horrible customer service and of all the advance auto parts stores I've been to in America this is the first that closes early and refuses to let anyone in. The manager here should be ashamed, people are stranded at times and can't drive all across DFW for tools/parts

Small Advanced. The employee actually went above and beyond to find product in the back. I will return.

It was a very easy process I ordered online, and I had my order. The service was fast and easy so pretty good.

Always have new employees don't know what they are doing