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NAPA Auto Parts

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Anonymous
07-23-2023 06:35

Ordered part- was not there when i was told it would be there. Alex was zero help. Unwilling to get me any info on if and when my part would arrive. Came back 2 hours later when he told me for the 2nd time part would be there. Nope. No part. The other guys that work the counter were great, very helpful. Alex- young guy with bad attitude could care less. Too busy talking to his girlfriend out front of the store to help me. Had me in a holding pattern all day, no apology. Nothing. Please have a district manager call me - Greg (store manager) is refusing to return the part i purchased in retaliation for leaving a negative google review.

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