EcoSun Homes Design Studio - Palm Bay

We admired these houses and looked at some around our neighborhood when they started popping up. Everyone we talked to said the houses were amazing and that the builder did a great job. So we took the plunge right before the housing boom. First, our sales guy lied to us on multiple occasions as to where the progress of our house was. We were supposed to be in by April but didn't get in until December. We did a walkthrough a week before close only to find that the day of closing nothing that we pointed out and put blue tape on was fixed. The house wasn't even cleaned and the tile looked awful. We were told we had 30 days to find all the things that needed to be fixed and we would be taken care of. We have a 3 page list where only 2 items have been taken care of. We keep reaching out and just now were told sorry but now you have to go through home warranty. These people are either too overwhelmed with all the houses they're putting up or they just no longer care about customer service because this has been the worse experience of home buying I've ever dealt with. They have constantly lied to us and won't fix the house on top of the fact that they are missing stuff in our house as well. Be careful if you go with them. They don't care about you just in selling and make sure your contractor knows what he's doing because ours didn't give a damn and we see it in the product of our house. I can post lots of photos if you choose to argue with me Ecosun. Ecosun replied as everyone can see but our issues are still not fixed. We were also told by the COO, Paul Cairney, that we had his word our list would be taken care of. He has since gone back on that word. We are still having difficulty getting items fixed/corrected. Not even a year into the house and look at what happened. How did electrical pass inspection? What you see in the photo should not happen! The roof also passed inspection and yet there was an issue there as well that was only caught because we had gutters installed and that roofing company made us aware of the issue. Please do not buy an EcoSun home. You will also still have an electric bill thanks to the new fees passed by FPL. You will not have a bill below $25.00 and that doesn't include fees. Update: we have submitted a warranty claim almost a month ago now and have still yet to hear back from Eco Sun. The claim is still pending even though it's something that is supposed to be covered by them. DO NOT BUY AN ECO SUN HOME! YOU WILL REGRET YOUR PURCHASE!

Very extremely WORST company EVER the still owe me my earnest money deposit. I still have not got my money back it’s been over a year. Please do not go with this builder. Make sure you do your research first. I’ve been emailing ECOSUNS accounting department for the past year and still have not got money back I never got no respond either. This is extremely the worst company ever I repeat the WORST. I need my money !!!!!! It does not make any sense this is extremely mind blowing and unacceptable. Again please choose someone else.

0 stars! I can’t share what services they performed- The house was never started after 8 months! The Palm Bay office- Ted and Gary are highly unprofessional. They have zero communication skills- ands actually get very annoyed when you check in on your investment.

Gary is truly a gem. He knows his eco friendly homes and the relative benefits. His knowledge will open your eyes to a wealth of home buying information you never thought about.