Harbor Freight Tools

I really like this store. It's almost always organized and they have quite a bit in stock. Since it doesnt have high traffic like Mesquite, you might find somethings in stock that other stores didnt but you might also not find things since there are more people buying them at a faster rate if they are high demand. Store is organized as i have mentioned and the staff is always pretty nice and helpful, there is only one staff member that isnt as nice. as much as i go, if he seems the same way, ill comment. but the other 2 guys that ate tall are pretty cool and the younger bearded guy as well.

This store gave my mother in law a fake bill. My mother in law went in today and the cashier gave her a fake $20 bill My in law then went to Walmart right after and tried to use the $20 bill and the manager then told her it was a fake bill. The Walmart Manager proceeded to call the manger at harbor freights and the harbor freights manager told us “And how do we know she didn’t switch the bills the second she left the store?” So because the company doesn’t train their employees to check every bill over $20 my in law lost her money her time and had to experience an embarrassing interaction with Walmart. This store need to do better. 3502 Lakeview Parkway Rowlett Tx 75088

Always love going to Harbor Freight. Good prices on most stuff but expensive on some odd things that you'd think should be cheaper, like tarps?! The sales prices can really trick you if you aren't a member. I've seen it time and time again with customers get upset about not getting their items for the price marked because they aren't a member and it's not very clear...

Would get more stars if they extended their hours. Their special coupons are very confusing as some only apply to the club membership which is not worth as it’s even more expensive than a membership to Sam’s Club. Cashiers are friendly but there’s seldom store help when you need assistance. Not having veterans discounts is major point of dissatisfaction.

Spent $550 on a Chipper / Shredder that broke within a day. They replaced that one which then broke at 91 days later. Took it back and was told I'm out of luck since the warranty is for 90 days. I then called Harbor Freight customer service and was told the same thing. This really shows the quality of the products and how much they value their customers!

Got here 5 minutes before close. Just needed to grab one of thing real quick. A lady in the parking lot just yelled were closed! Horrible customer service to turn away customers away when you weren't closed yet.

Found every thing I wanted. Great experience and it was informative and fulfilling. I purchased a 4 ton floor jack u0026 checked out multiple generators. Needed a power fix and was thoroughly willing to explore all the fine generators harbor freight keeps in stock on a daily basis

The tools are less than good quality. Hold onto your receipt as without one you can't return. Hard to think this is reasonable as the tool is a store brand. Spend a few $$$ get a quality product someplace else would be my advice!