A & E Kitchen Service LLC

We have a Food Truck (Lae's Authentic Eggrolls), that means we are mobile. We have used Au0026E many times for emergency services. They have gone out of their way to drive out to our locations. Even on vacation, the owners coordinate with their office staff and technicians to take care of our service needs. The staff is awesome to work with and the technicians are very knowledgeable. We highly recommend Au0026E Kitchen Services!

A u0026 E Kitchen Service LLC was able to diagnose my water fountain right away and it was repaired immediately

I wish I could put less than a star. Where do I begin? We own a restaurant here in town. Our compressor went out on a Friday, we contacted a few stores and A and E gave us the best quote, at 400$ for labor plus we pay for the part and they could have it by the next day. We ordered the part and paid for it. They alerted us Saturday that it won't be in until Monday. Monday was a holiday, then it was pushed back to Wednesday- they claimed it was the company that they ordered the part from that delayed the order-regardless we didn't get our compressor that was promised to be installed on Saturday(the following day) until Wednesday. Once they installed it they demanded payment of $790. Remember we were quoted at $400, and this came 5 days later than promised. We canceled the check and let them get ahold of us. When they contacted us we told them we would be willing to pay the $400 as quoted, and even that we felt was unfair considering they were almost a week behind what they promised and quoted us at. Horrible enough, right? But wait, it gets more ridiculous. They did not accept the agreed upon $400 and constantly called and harassed us and demanded the $790 or they would get a sheriff to come in with them and take the compressor back! Eventually they got ahold of collections and we agreed and paid $400 to the collection Agency Davis and Jones, after we explained our side, they completely understood and we figured we were done. Nope. They have contacted OTHER collection agencies to demand $790. This was in June and it is almost October. BUT WAIT, THERE IS EVEN MORE! The compressor they sold us was not properly set up and had to be repaired within 2 months of purchase. Absolutely aweful experience. Horrible customer service. Horrible quality of work. Do not use A and E!

At Turkey Creek Brewery (Hollister, MO) Au0026E is all we use for our refrigeration repairs. They may be a bit costly at times but good service is hard to come-by. Their technicians are knowledgeable and thorough. We wish they were closer, trip charges add-up fast. If you have repairs to be done give Au0026E a call first... Cheers!!!

We've had them come out to the Springfield KOA a few times to work on our pizza ovens. They are friendly and professional and get the job done in a timely manner. We will continue to have them service our equipment.

I have used A u0026 E kitchen services for over 20 years now. The professionalism they have and knowledge is the best in town. They always are here when we need them and will make sure that the job is done right. Highly recommend for any business.

Au0026E Kitchen Service is dependable and prompt when responding to our centers needs.