Nordstrom

Debbie in men’s suits helped me immensely with my son’s graduation/prom suit. He looked so handsome and she coordinated it with his girlfriend’s dress. He accidentally ripped them and they are fixing free of charge. This is why I shop here for the excellent and sincere service.

Great selection of men's fragrances, and the samples available for some of the harder to find and high-end brands finally have me a chance to check out some colognes/parfum versions on my list forever! Very helpful staff who found me the size bottle I was looking for without pushing the more expensive versions or bundles. Easy shopping and worth the trip.

Been shopping here for many years. Seen many changes, but the service and merchandise selection remains tops. It is my go-to place for most things, including gifts for friends and family. I get good advice from the gals in the cosmetic dept (including ample samples!). I like their shoe sales, too. Usually a very good shopping experience, even when I don’t buy anything :)

I came to buy a purse as a gift. Landed on a Tory Burch bag for about $500. I had to drop the gift off for the intended recipient right after purchase. I asked if it could be wrapped in a box. The woman/sales rep I purchased it from couldn't find a box large enough, so she told me to go to the customer service counter and they could wrap it for me there. I walked over to the counter and the lady said $5 dollars or I can give you the box and you put it together. I just thought to myself, I just spent $500 and it's not my fault you ran out of boxes at the other counter I purchased it at. Now you want to charge me $5 dollars for a wrapping service you normally give to me for free. I took the box without assembly and put the box together in my car as I needed to drop off the gift. Well, the box was too small. So I ended up using the Nordstrom bag and tissue paper. I was so dissatisfied with the customer service. I have spent thousands of dollars in this store and this just left me never wanting to shop here again. There's just something about getting that silver box that's exciting and, unfortunately, service wasn't provided to make sure that was accomplished... unless I paid $5.

I walked into here after a long day at the beach, looking for a good shoe, I wondered how the service would be for a full bearded sunburned guy and it was great, 2 young white men in mens shoes found the perfect Hokas for myself and daughter and were patient and understanding with their time. Both professional and helpful they knew about comfort and balance in shoes and the service was what really stood out, highly recommend.

Did some shopping at the men’s shoe department and Stella (Associate) did a phenomenal job. He was so patient customer service, oriented, friendly, professional, and a really good sales person. I highly recommend him.

Had lunch at cafe. My arugula salad with wild shrimp was very good. The shrimp were much smaller than their display shrimp. Also when you charge almost $20 for a salad you can give me more than just a crust of bread. I bought a perfume and Jeanie was very helpful and pleasant . She has was the reason I rated this a 5