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Anonymous
10-08-2023 17:40I've come here many times with my father but today was my last day for myself and many of my friends. I have never been yelled at or insulted by a business owner before like I have today. While I maintained a calm demeanor and conversational tone, he began to raise his voice and yell to the point of spitting in my face. I had a question about a significant difference in the price of the same order I've been placing every time I come and kindly asked the owner about the difference. He suggested that I'm probably remembering wrong and that I don't know what I ordered, or that there was a mistake the last 20+ times that I came. When I calmly tried explaining the core of the issue (inconsistency, no posted prices, and an unexplained 60% price jump on one of the items) he began to yell at both my father and insult us saying if $5-6 will change your life I'll give it to you right now and it's business, I can change prices and do whatever. Despite managing the place, he claimed he cannot do anything about it and that I just have to accept the prices he makes up even though they are not posted. Rather than simply explain and say I'm sorry, the price has changed from what you've been paying before he chose the route of insulting us and treating us poorly. It's sad to see, as I genuinely loved to come here. ***However, Mariam, the lady at the front, is an absolute angel. She is incredibly sweet and such a pleasure to talk to. I genuinely loved seeing her every time I walked in and was a big part of why I came.***
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