LA-Z-BOY FURNITURE GALLERIES (237506)

Was rather disappointed with our visit and the quality of furniture at lazy boy. In my opinion, the floor models are very worn out… if a couch can’t hold up to people sitting on it for 10 minutes a day over a year or so, it certainly won’t hold up to everyday use in a normal household. The salesperson didn’t help us find what we wanted and couldn’t help direct me to the right model I was looking for. I asked about various cushion types (as I like the firmer foam cushions, not the springs or fill cushions). She told me all cushions were the same… but a quick search on the lazy boy site clearly shows they aren’t. Reviews online also show that the warranty they promise isn’t that great. Things like piling on fabric isn’t covered. And even if a part is covered, you have to pay for a repair person to come out and install it. I was really hoping this would be the place we buy our comfortable and durable couch but it was not what we thought it would be.