Best Buy

I love Best Buy and their products but every time we need assistance or come in for help the workers here are rude and don’t do anything to help. They make me feel like I’m a burden. I tried getting a product I recently purchased fixed under the 90 day manufacture warranty and they told me they don’t have that and to provide proof. Why the heck do I need to provide proof of a service that is by provided by the company? They did nothing at all to even attempt to help me just told me I was wrong and rushed me out the store. Do better in your employees please.

I like to go to Best Buy to check out the latest tech. Whether it be the latest cell phones or the latest laptop. I'm amazed at all the high quality TVs, all of which have such good picture quality that you can make out the small detail.

More or less place is ideal for buy some electro home appliances. Not that much varieties are available. Prices look reasonable. Ground staff were really supportive and friendly. They didn’t have latest models of iPhones as they are 3rd party dealers.

Always a quick visit even during busy times. Staff is helpful and can find most items most of the time. Pre-order in the app for even faster visit. The only drawback is the low stock of Apple accessories.

Went to look at smart tvs and computer software. I learned a few things about TV's and gaming as well as RokuTv. I didn't buy one at this time though. The sales rep was knowledgeable and very helpful leading me to narrow my choices. As far as software, I didn't get anything since they did not carry what I was looking for. I got the price on Windows 11 Home and scored with a purchase of wristbands for my Fitbit Versa 2! 3 pack for $29.99...great buy I think!

One of the worst companies to work with. They do not answer their phone at the store. The 800 number is a joke. Their calls are sent overseas and you can never understand their English. My complaint is the PRICE MATCH GUARANTEE!. I bought online and now I am the store to get my price difference. Why? Because they could not assist me online.. system down or something. Best Buy....u r the next BED BATH u0026 BEYOND! AMAZON IS GONNA GOBBLE U UP!!!

Walked in at 10:07 am. Stood in front of RING Surveillance Cameras. An employee walked by me . Asked the lady next to me if she needed assistance. Didn’t even acknowledge me. 7 min. Passed by u0026 an employee by the name of Samantha asked if she could help me. She explained the RING VIDEO DOORBELL u0026 the “Quick Release Battery. Bought them both. Store is clean u0026 neatly arranged.

Last bastion of big box brick an mortar electronics should go ahead and close up shop. Something as simple as a TV mount order/install is too much for them. 2 no shows and no calls after waiting through a 12 hour delivery window. Hours on the phone with an absolute nightmare of customer service, who has no more information than the Best Buy app. Third time is a charm, they show, without the TV mount! I was assured it would be here by no less than 7 different CSR's, who were all incorrect. But do not fear, I get a call today from Customer Advocacy, they want to reschedule my install for the 4th time! A full 2.5 months from the initial install date I was given!! Cancelled of course. Will never order from BB again.