Kroger
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65401
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+17574823377
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https://www.kroger.com/stores/...
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309 S Battlefield Blvd, Chesapeake, VA 23322, United States
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Anonymous
11-27-2023 09:05I love this Kroger, but they ought to be ashamed of selling this bland naked rotisserie. For $8.99 I had to go home, doctor it up, and bake it again. On the right is how it was sold, and on the left is how it looked after I fixed it. Whole foods would never! Kroger, your chickens need more seasoning and love!
Anonymous
11-21-2023 05:18Store itself was very clean and offered a wide variety of foods u0026 products - 5 stars for the store. However, the reason I provided a 2 star overall rating was because of the younger lady working at the CS desk having little to no customer resolution skills. I had presented her with a receipt for pricing discrepancies and she did not offer to have the items price checked but instead picked up a flier and advised me that C4 energy drinks were the same as RedBull therefore the pricing was accurate, I pointed out the fact that they are different brands/manufacturers but she wasn’t understanding and kept saying it’s 2 for $5. Conversation occurred around 8PM and additional training should be provided to this employee
Anonymous
08-02-2023 10:44Update: it smells of rotting meat every time myself or my husband has gone in. Clearly a quality issue here. That wine was there before I got to check out and was still there when I left. Nobody seemed concerned with cleaning it up or ensuring it didn't spread to where people were walking. Went in last night, 9/1, to get some essentials after moving into our house. Had just over $200 in items when I went to check out. No open registers, except the self check-out. Walked up and asked the young lady if there were any open registers to which she replied no. I had 43 items that I ended up having to scan and bag myself while 3 young workers stood watch over the self check-out. The young lady seemed to think it was pretty funny since she kept snickering and smiling in my direction. When I was just about done, I look over to see a young man on the register checking a few people out. You think the young lady, or one of them could have offered to open a register? Apparently not. So Kroger pays workers to stand around hanging out while they expect you to scan and bag your own cart, no longer a choice. Moving forward, I'll venture a little further to another grocery chain.
Anonymous
07-14-2023 00:50My spouse and I are retired veterans and just now…today… 17 June at the self checkout…..was the first our military retired IDs were not accepted ever. The girl initially said we need to show an ID with our date of birth. When we showed our IDs… she said we dont accept those…. Store policy… sorry. We did show our drivers license but its the point…. I disagree with this policy. We are 60!!!!
Anonymous
06-20-2023 14:23I don't understand why there are so many negative reviews of this store, I've always had good service when I've shop at this particular store. I especially want to give a shout out to Rod who always helps me out with the handicapped scooters. He always makes sure that I get one and that it's in working order. You don't know what that means to a disabled person. Thank you Rod for your kindness and your help! It's very much appreciated!!
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