Dale Hardware

If you're sick of going to hardware stores where the employees have no clue where things are located, don't know the products, and can't answer questions you may have to solve your home and garden problems, you probably should just come to Dale Hardware. I've been going to Dale Hardware for decades, and I can honestly say that there's really no hardware store that compares to Dale's when it comes to customer service. The employees here are friendly and knowledgeable, and there have been very few times when I've gone in that they haven't been able to help me solve a home or garden problem. The store carries a wide variety of products, has a drive in lumberyard, a fairly extensive and well taken care of garden center, and just recently opened a pet supply area. For those who love unique houseplants, the store also occasionally gets some pretty difficult to find plants coming through. The store is clean, well organized, and there is plenty of parking. Overall, it's a great local hardware store that is definitely worth checking it.

They have a good, organized selection of fasteners but shopping here lately sucks. If you're even remotely melanated you're going to get followed throughout the store/and or condescended to by a bunch of their (almost entirely white) staff. Not really a good strategy for repeat customers in a town as diverse as Fremont, and lately I've been finding that if I can find it at Home Depot I'll go there instead.

When it comes to hardware stores, Dale Hardware Store stands out from the rest. The moment you step inside, you're greeted with a clean and organized space. The store boasts an impressive selection of tools, paints, and hardware supplies. The staff members are friendly, approachable, and have a deep understanding of their products. They take the time to listen to your needs and offer valuable advice. The checkout process is seamless, and the prices are reasonable. Dale Hardware Store has become my go-to destination for all my hardware requirements, and I can't recommend it enough.

I really wanted to love them. I don't want to go to Home Depot. But... The pros: They've been local and hired local for more than half a century. They have many events that both give you a good deal and benefit the local community. Their staff all seem happy to help customers. They carry prestigious brands that you cannot find in the big boxes like Bradford White tanks, The Green Egg stoves and SawStop. They have an impressive Milwaukee corner. The store is so organized and clean. The cons: everything is about 20% more expensive than the big box stores. Their quantities are very limited. Their rewards program is absolutely worthless with so many exclusions. Their warehouse is a joke with only 1 soggy pile of lowest grade plywood and doesn't even have common lumber like 2x6 or 4x4s. It's impossible to do any major projects by just shopping there even if I want to.

The customer service was really good here. The layout seemed designed for customer service; there's a customer service desk directly in front of the entrance. I used the key service and they had a variety of sizes and keys. Then when I checked out, they reminded me that there is a 100% guarantee for cut keys -- meaning they'll recut if it doesn't work.

I can't say enough good things about Dale Hardware. The range of products they offer is outstanding, and the quality is top-notch. The staff is not only friendly but also incredibly knowledgeable, going above and beyond to assist customers with their specific needs. Whether I needed tools, paint, or even advice on a Dale Hardware project, I always found what I needed at Dale Hardware Store. Their commitment to customer satisfaction is evident, and I highly recommend them to anyone in need of home repair supplies.

Great selection. Great staff. Feels like a small hometown store but with big box selections. Only downside is it is a bit pricier but it’s close by so worth it.

There is no hardware store that has helpful employees like Dale hardware. Also you can always find what you are looking for. I know this is why myself and others keep coming back.