Verizon

Excellent service! Nathan and Triston helped me so much. Very knowledgeable about all the questions I had about purchasing new phone. Thank you so much for all your help.

I received an offer to upgrade my phone and chose this location because it’s close to my house. Lucky me it was staffed by a great associate named Nate G! They took great care of my upgrade and recommended a new plan that saved me a few bucks! Thanks Nate!

Got my phone upgraded and the customer service was phenomenal! The team was helpful helping me out with my bill and helpful with answering my questions.

I can't say enough about the fantastic customer service here. Not only are they professional, but also make you feel very welcomed and appreciated. Brandon took exceptional care of me from the first visit where I had to replace my phone to the second visit of switching my phone to the replacement. Exceptional customer service. I would also like to add that the other employee Nathan was just as personable in interacting with me. Both employees are extremely knowledgeable in their jobs, and I definitely will make this the Verizon store to go to. I hope they both will remain here along time.

Went in dreading the thought of getting a new phone and changing over carriers because of previous phone retail experiences, but Nathan was so helpful and amazing! Had a great experience, and he was so engaging and on top of things. Best phone retail experience I’ve had.

Nate T was very welcoming when I called and told me they would be happy to help me at the store with all of my phone issues. Nathan G assisted me in store and was extremely helpful, he went above and beyond. Nate T also answered some questions. Both were very accommodating. I had the best customer service experience with Verizon I have ever had to date. I will return to this location for assistance for certain.

I came in looking to see if I could get a tablet, left with 5 devices for a bargain! Jakob looked at our account and noticed we were eligible for free upgrades! He was the nicest most wholesome person I have ever dealt with in customer service. He went above and beyond to make sure we got everything we needed, with a smile on his face. Definitely coming back to this location every time! Thank you Jakob !!

Nathan and Keifer were amazing to our family! We have a lot of lines and electronics and they walked us through all the options and programs with care. We will be only using this location for as long as we live in Spokane. Management really has done a great job putting together a quality staff!