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Anonymous
10-11-2023 11:14My experience mirrors other recent negative reviews linked to property management with Howard Hanna. Late, unprofessional, and unable to speak to me or my husband with any kind of human decency or respect. This company lost its accreditation from the BBB last year due to being unable to Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected. Which tracks because they straight up lied to me about coming out early in the morning to fix what their own technician said was a sh*tily installed plumbing. They fired him for telling us that, btw. My advice would be to document everything, take photos of your home before and after they arrive (check the other reviews about coincidentally missing items of value from homes). Oh and have alot of time to waste because these people DGAF about you or your rental. Just the money.
Anonymous
06-04-2023 09:26Somewhere behind my kitchen sink in the wall there was a leak. You know that quotes can vary wildly and times for a plumber to even fix the problem are far out. Doug came to give us a quote and he was like a breath of fresh air. He had a solid plan and a reasonable quote. I called the office to schedule expecting to have to wait at least a week but Linda found a slot for us two days away. Doug arrived on time and found pinholing in the pipes that I'm sure would have taken anyone else hours if they found it at all. He didn't have to tear up any walls and was able to fix it all through a tidy hole under my sink. I am very pleased with their services and I would definitely recommend them.
Anonymous
05-02-2023 05:19I have found plumbers for life in Coast Plumbing! As long as I live in the Norfolk area I will call Coast for anything I need. We knew we needed our main sewer line replaced from the house to the street and got many estimates. Not only was Coast fairly priced, but they recognized the urgency of our fix and were able to begin work very quickly. Tim and Doug are such friendly guys who take the time to explain what they’re doing, which made me feel so much better about such a big project. Coast Plumbing is an all-around great company and I would recommend them to anyone who needs the job done well!
Anonymous
02-24-2023 12:25Tim and his team provide excellent service. I had an issue with a water heater and Coast plumbing was able to dispatch a technician within one hour. They gave me clear upfront pricing both for repair and for replacement. Their pricing is very transparent and competitive. They managed the job on time and within budget and have earned my trust. I would highly recommend coast plumbing as they are cut above the other plumbing companies I have worked with.