O'Reilly Auto Parts
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68023
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+12252928930
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https://locations.oreillyauto....
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11440 Airline Hwy, Baton Rouge, LA 70816, United States
Categories
- Truck accessories store
- Trailer supply store
- Motorcycle parts store
- Car stereo store
- Car repair and maintenance service
- Car battery store
- Auto body parts supplier
- Auto parts store
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Anonymous
10-24-2023 14:07Went to competition first that was recommended by my friends and received the worst service and help. Went next door to O'Reilly and was greeted by Don who not only was courteous and helpful but it was freezing cold and replaced by battery, in the trunk, with no problems. Don is not only an asset but has made this store the first and only place I go to in the future. If you drive a Camero please go here and ask for Don and be prepared to be amazed on how he treats you!!! Go O'Reilly...this man deserves a raise!!!
Anonymous
10-06-2023 10:10This store has exceptional customer service! After leaving Autozone very disappointed because of the lack of service that I received, I came to this location and was immediately greeted and treated with respect. The staff is not only welcoming and friendly but also very helpful. Which is what we need. The associate Gloria was very accommodating. She addressed all of my concerns about my car, took the time to come out and check for any other issues and she even helped me order exactly what I needed to fix the problem. O'Reilly will be my new go-to place for autoparts! Very satisfied customer. 😊
Anonymous
05-06-2023 11:45I went in today to get new windshield wipers and a bulb for my headlights. Staff was friendly and knowledgeable and helped me as soon as they were available to do so. But what I really appreciated is that the Manager (Jace) went above and beyond by helping me out today with my car. It was boiling hot outside but he did not complain and did more than what I expected without asking or even a second thought. I really appreciate it!
Anonymous
04-05-2023 12:05I bought a lifetime warranty alternator about 6 months ago. It went bad. The manger managed to find 10 reasons why they couldn’t refund my money. One reason was it wasn’t in the original box. She then went on to tell me other reasons, even though I was not going to argue with her. Lastly, I asked if she could dispose of the bad alternator. Her response was “this is your trash Mister”. So I tossed the “wrong box” with THEIR bad alternator in it towards the trash out front in a trash can. That was something that did NOT amused her. I do like O’reilly’s as a store…but one grumpy old lady made me a lifelong fan of any other parts store. I think being somewhat nice makes people feel pain.
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