Nordstrom Rack

Came just at the right time. They had a wonderful selection of women's shirts and sweaters for fall. The cashier was a great person, very polite and friendly.

Went in to look for some boots for my wife shoe departments. Complete mess wrong shoes in the wrong boxes. Missing matching shoes. I just got frustrated and left

Nice place to get name brands at discount prices. I grabbed a pair of snow boots that sell for $70+ for $35 on clearance!! That's a steal!

I received different shoes than the ones I ordered online. They look incredibly similar and were the correct size and width, but were a different brand. I only realized this after wearing them to work since they look so similar. When I contacted customer support the best they could do was refund me my shipping but they could not send me the shoes I actually ordered and would not return the shoes since they were worn. I totally understand that they can’t accept used shoes in a return, but it seems like a bad practice to not then send me the shoes that I actually ordered. They wanted me to place another order and pay again for my original shoes. Just seems like a bit of a scam.

Bought a pair of jeans from this store on 05/27/23. When I got home some 40 miles away, I noticed that the security tag was still attached. I called the store to talk to a manager, was told to bring it back so they can remove tha tag. The inconvenience of having to drive 80 miles round trip with these high gas prices, with no fault of my own is unacceptable. The manager didn't even have the courtesy to address the inconvenience, very rude. Done doing business with this store! You have s***ty customer service.