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Anonymous
10-29-2023 15:54Stopped in without an appointment 10 minutes before opening with some concerning tire noise. They had a booked schedule for the day, but they still took the time to road test my car and diagnose the noise. I have had nothing but honest and quality care from Fox Tire for 20 years. Their tire knowledge is the best in the Valley.
Anonymous
10-08-2023 00:36First time coming here and definitely will be back, had an alignment done and found out one of my tires was close to blowing, they swapped out the tire with a basically new tire and didn’t charge a bunch of extra fees. Had my car in within a day of calling and was able to pick up a few hours later. Thanks much!
Anonymous
10-06-2023 09:13Ive been a loyal patron for well over 20 years. This is the only place I go for any issues with my vehicle. If they cant fix it, they will refer to someone who is actually reputable who can. Tim and Cindy are fantastic at what they do. Jim is a fountain of knowledge and the hardest working person I know. If your goal is to get an open and honest opinion regarding your vehicle, talk to one of those three, they have never disappointed me once in 20 years.
Anonymous
09-30-2023 18:13They fixed my almost flat tire! I had a screw that I picked up sometime over the weekend stuck in the back tire and with only 30 minutes left they fixed it and get me safely back out on the road. I thank them so much for doing this. Good people, Good quality. And didn't break the bank! Thank you!
Anonymous
08-09-2023 07:15First off customer service is not great. Walked in for the first time and the lady named Cindy working in the office slowly came out with no hello or can I help you. More like some sort of inconvenience that I am there. Appointment at 3pm and Jim came to get my cat around 3:20 or so. He did not say hi he just said “keys”. Took it away did not say anything about how long it would take. The next day there was a puddle of oil in my garage. Called Jim said to bring it back he said that the guy working on it could have spilled oil on the heat shield. That’s great but if that’s the case shouldn’t he clean it up right then in there???? Jim got it in right away and when he came out the drainage connected was loose. Again why should I have to come back for that!!??? Do it right the first time!!!! There are a lot of five star and four star ratings and those people had a reason to give Fox Tire that. This was my first time and most likely my last here. There is enough competition and way better service in my book. Again one opinion and experience. You be the judge.
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