Experimax Richmond Computer Repair - James Center
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68701
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+18047164250
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https://www.experimax.com/loca...
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1051 E Cary St #112, Richmond, VA 23219, United States
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Anonymous
04-12-2023 14:26Because the first review got removed some how but they did some work for me a while back on my iPhone. I notice that the screen had yellow tint spot and technician assured me it would go away or they would fix it free of charge. Ok 2 weeks later screen went out again so I return to the Main St location. Just for them to charge me again, they said they didn’t know who technician was that had help me, as you know they are not cheapest in town and they treat certain people a certain way in that location. When owner first opened I did business with him twice and he was polite did great job but since Covid I guess those values went out the window. I didn’t even put up an argument plus I thought it was staff issue, I asked if they would honor the warranty cause I had my receipt. Just to say the yellow spot wasn’t their technician fault. Blamed the screen and shipping and handling but then said they would not honor another warranty if phone broke again. Even tho there was no foul play on my behalf. Left me with a bad taste in my mouth and a head full of feelings that no one should to have to go thru when clearly it was their fault. Sad
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