CVS

The pharmacy doesn’t have enough staff. I haven’t been able to get in touch with somebody on the phone at the pharmacy the last few times I’ve needed to without waiting a minimum of 30 minutes on hold.

Your pharmacy the past several months is worse than going to the DMV. Hire some competent people because it’s painful standing there for 20 minutes to be told your meds aren’t ready when they should be. You can’t even get in touch with anyone on the phone because they refuse to answer it.

Its just not a pharmacy shop, as you all would know. This shop hosts a lot of stuffs apart from medicine. You can find beautification products,laundry cleaners, frozen groceries and stuff which you can gift to your near ones. Best thing is that this shop is open 24 hours. There is very minimal wait at the medicine pick up counter.

This place is an absolute joke, and it just continues to get worse. Over the last few months, the pharmacy has gotten out of control. It takes days to get a prescription filled. My doctor called in an antibiotic and I was in an excruciating level of pain and they kept telling me it was delayed. Days later I went in to talk to them and was told my doctor ordered 2 bottles and they only had one and never ordered another, and ignored my phone calls so I wasn't aware. Were they going to just let me suffer? It seems like it. I was risking a kidney infection without medication, and they ended up sending me to another CVS to pick it up. Why wasn't another bottle ordered? Why didn't anyone inform me there was an issue? Fast forward to last night, my husband went to pick up a medication that was delivered from CVS Specialty pharmacy to them. They claimed they didn't have it, and it was canceled in January, yet we picked it up less than 2 months ago. I had the proof of it being delivered and the copay I paid for it, and they kept my husband waiting a half an hour to eventually find it, and admit they were looking for Dana Clayton...after he corrected them and said Clanton. It was in the specialty medication fridge where it always is. When he was there, he watched another person getting screwed over and she was visibly very upset and they didn't seem to care. Every single time we go, there's a problem. The line is outrageous, you can hear the phone announcing 5 people on hold, and there is zero respect from the employees. I've watched people get angry and argue and I've never understood it, and now I see why. The incompetence is unbearable. We have medications to survive and obviously it's not a concern for them. I'm switching and recommend others to do the same and save yourself the aggravation. This place is going downhill, fast.

Hung the pharmacist is excellent. Went out of his way to help me with a prescription. Total package of true customer service! The cashier to the staff are working hard and presenting their best.service with a smile. Keep up the hard work.👍🏻

This is not a review about the pharmacy staff but rather how corporate runs the pharmacy. Always understaffed and ALWAYS the most wait time. Over six hours for prescriptions to be ready is pure insanity when people are in pain and suffering. CVS should be ashamed. Will never fill another prescription here. Time to bring back more mom and pop pharmacies and support the ones that are still in business.

Worst place to have your prescription filled. Their wait times are insane, the line to get your prescription is unbelievable every time I’m there.

Last night er went late @11:20 pm… the servis, and kaines was exelent!