Goodyear Auto Service

Needed to have an alignment done after replacing my tie rods. Called multiple places and they were the only ones who said they could do it for me the same day, actually, in 90 minutes. Service was excellent and had my car back within the agreed upon time. They even gave me a discount coupon that knocked almost 20% off my bill without me asking

These guys are HONEST! Please go see Chris at Goodyear and tell him I sent you LOL. No but really, took my car there because I thought I needed my brakes changed and a brake flush. They are really HONEST mechanics because they looked over my car and told me that everything was good to go. They didn't rip me off or tell me to get a service I didn't need, and that meant everything to me. Will definitely be back for services in the future. Thanks again!

I had an appointment at 8:00am for new tires. Drove from Greensboro (because my kids had a game in Charlotte) made it at 8:00am. Took the guy about 15 to get me checked in all to find out that the 8:00am worker did not show up yet. I called yesterday to make sure I could come at 8am due to having a 9am meeting. One of the guys finally arrives at 8:37. The guy didn’t get started on my tires until around 9am!! What a huge inconvenience!!! Very slow service!! Missed my whole 9:00 meeting!!

For the amount of time u really have to wait for just one tire change I had to leave and come back been in the shop since 12pm and still the last to leave at 5ish no kind of courtesy to update mé ask am I okay just hang around looking crazy what hing customer after customer received service promptly but yet I've left and can back and still waiting never mind the fact I'm a loyal customer and I stress the fact that all I needed was a rear driver side tire exchange just picture to show I'm still here at 5:03 and every inquiry about my vehicle I've had to literally walk in the service area I'm super disappointed I'll never come back to GOODYEAR EVER AGIAN!!!!!! IM SO DONE WITH THEM

Great customer service! I had tires installed and new tire pressure sensors. Went on a trip and the sensors stopped working, I called Chris he found me a place close to my location and set an appointment for me to get them fixed and helped with the cost of repairs! That’s customer service no excuses no blame they just fixed it from 600 miles away. The manager George even called to see if my problem was taken care of. Great work!

I booked an appointment several days ahead and included the specific tires I wanted to purchase. I arrived at the appointment in time and was told that my tires had not arrived. I was told they would be there in the afternoon. The person behind the counter told me they would call me when the tires arrive and I could go back at that time. I left and went home to await their call. At 1:00 pm I called to inquire about the tires and Chris (the person who answered the phone) told me he would call and find out where they are and call me back “in a few minutes.” It’s been over 3 hours. I will not be purchasing my tires from this company. I’ll go to Satto tires instead.

They are very accomodating and the staff are nice. Unfortunately I didn't use their service because I need somethin sooner as I was only there for the weekend.