Staples

I don’t like writing poor reviews but this staples has really fallen off. Every time I go there they don’t have what I need and the staff, I hate to say it, is less than desirable to work with. The final straw was awhile back I bought an office chair, the salesmen at the front desk was trying to push an offer they were running that if you purchased this in store warranty, all you have to do is bring the chair back, show them the warranty and they would give you a new chair if yours was broken. He literally said “you can bring back and torn up shell of a chair and we will give you a new one”. Well I brought the chair back, showed them the receipt of the warranty and the guy at the front desk couldn’t be bothered by me, even though there was like 3 people in the store. He treated me poorly and tossed me a pamphlet for a phone number to call for warranty’s on computers. I don’t mind that either the first person who sold me a fake warranty was wrong or the guy tossing me a computer pamphlet was wrong, the most difficult part was the guy treated me poorly and didn’t have the time of day for me. A trend that, sadly, I’m starting to see happen here often. Save yourself some time and get your office supplies elsewhere.

Garrett T is a great representative for Staples. When I went in this afternoon, he was busy with something else, but he stopped immediately and helped me. He was very polite and did a great job with my project. I also heard him with other customers, and he showed the same kindness to them.