Harbor Freight Tools
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72123
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+13217224470
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https://go.harborfreight.com/s...
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1155 Malabar Rd #12, Palm Bay, FL 32907, United States
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Anonymous
07-06-2023 04:38I am extremely disappointed with the customer service at this location that we just received. My teenage son and his friend kindly offered to run a return in for me while I wrapped up a work call in the car. They were treated like criminals from the moment they stepped in by a cashier. While in line she suspiciously asked them how old they were. When their turn came she refused to process the return. She called someone over and claimed, they don't even have a phone number for it even though she never asked them for that information, which my son would have readily provided. The man who came over claimed they couldn't return it without the card, which I have not experienced in years. No one ever kindly asked them to go get me. I have never had a great experience here, but this was over the top. Very disappointed and sad these boys, who are wonderful kids, had to experience this.
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