Florida Industrial Products

Florida Industrial Products is a dead-end job. There is no advancement. There is no pay raises. They do not care about their employees or how they are treated. They have a high turn over rate because of poor Management.

Great service, They opened on a Sunday for an emergency job for a manufacturing company. This is what good customer service is.

They will have what you need, and you will likely pay more for it. Price you pay for having difficult to stock products. Friendly staff.

If you order from them over the phone you better double check what they are selling you on a chart and actually have a discussion about it. I didn’t do that as I assumed I was being sold exactly what I needed the first time when I mentioned Outside Diameter due to the confidence of the sales guy I talked too who I am sure was very seasoned. That being said the request for 2” OD pipe was met with a 2 3/8” OD pipe and when I mentioned I was sold the wrong product it was met with a he said this and he said that contest where they said I had even hung up on someone (I never hung up on anyone), rather than crediting me for the right product. (NOT EVEN PARTIAL CREDIT!) 2” OD schedule 40 doesn’t exist (which I wasn’t aware of at the time), but when I asked about...it should have been a conversation, not an assumption that I meant otherwise so that I would have had the chance to make an informed decision. I was never given that opportunity and now I have wasted hundereds on pipe I can’t use. I understand not wanting something custom cut laying around but I know what I asked for and know I wasn’t rude to anyone.

Knowledge employees, courteous service

Didn't have what I needed. Not really set up to sell retail. To the owner: Google produces no information on your business related to the scope of your desired clientele, as far as I can see. If you have any control over that, you might want to make it clear you are nothing but a supply house for plumbers. Would have saved me the trip.

Great people like Tony and Taj. Products that always bail my butt out.