Lowe's Home Improvement

I don't like to do self checkout, after waiting for a clerk she was not there or will not help. I was going to leave and a clerk said she would help me so I stayed and got my idems.

Everything is easy to find especially if you look for it online. Once at the store the items are where the website stated. Workers are very courteous

NEVER use Lowe's to replace your kitchen cabinets!!! I ordered kitchen cabinets 6 months ago and the project is still incomplete with no end date in sight. I have had nothing but problems from day one. The person who measured did not do an accurate job and forgot a whole section on the back side of the island. The design expert designed the kitchen, however didn't realize a whole sections wasn't accounted for. In all fairness, they took care of that problem, but it added a few weeks onto the project. The hood above the stove has been sent 4 times incorrect. It is now on order AGAIN, I'm hoping for the best but doubtful. The installation has been a nightmare also. Getting ahold of the installer has been challenging to say the least. He is unresponsive, and doesn't follow up or respond to calls or text. He keeps closing work orders that are not complete. The workers he sends are very good but their hands are tied with finishing my project. I have spent countless hours and too much energy trying to deal with the installation department, only to have them not allow me to speak to a manager. In addition, they changed the installation team mid project (at about the 5 month mark). They reversed that decision after I complained. They don't know how to help with any of the issues I am experiencing. Needless to say, I am furious and so disappointed!! I should have hired a contractor, it would have been less hassle and way cheaper!