The UPS Store

I had FIVE Amazon returns. FIVE!!! I was worried that it would be an unpleasant experience because of some of the reviews I read. BUT....THESE EMPLOYEES WERE WONDERFUL!!! Very pleasant. Very professional. I was in and out and off to lunch within 6 minutes. I not only highly recommend this location, I APPRECIATE THE SERVICE I RECEIVED and I will be back! Thank you UPS staff! You're amazing!

I have been coming to this store for years. I used to have my own online store and I boxed up my packages almost every day for the 4:00 pm truck. I have always had good experiences here and my recent stops were no exception. On my last two most recent trips what I needed was to scan an important document so that I could e-mail it. Ashley was the last person to help me and before her was Amanda. Ashley really distinguished her self with her amazing ability to quickly use whiteout to fix a mistake I made the last time. Both UPS counter persons that helped me were amazing. What impressed me most about their professionalism was how fast they worked the computer system. Both logged into the mail system especially for me to make sure everything was OK, eMailed me my scanned document and had me check on my cell phone to make sure it had gotten to me correctly. Both were examples of these new young people who understand computers and cell phones really well. At one point Amanda had her cell phone in one hand and was working the computer with the other as she sent a security confirmation to her phone to log into the system. UPS is great at team work. While one team mate is helping the customer the other scans the document. While it seems to me that the UPS counter workers keep getting younger, smarter and in Ashley and Amanda's case more beautiful, some things have not changed. Around this time of year the packages start to come in faster and UPS really starts to hustle. Note the pile of packages in my photos.

The staff is nice enough but this store seems to be perpetually understaffed. I try to avoid this store because it’s not uncommon to find a line out the door. Today there is only one person working struggling to keep up with the line. I usually go to another store nearby and it is always a quicker, easier experience.