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Anonymous
08-16-2023 11:07He had my kia for three months and everytime I will go check up on my car it was in the same spot I parked it. He said he worked on it but when he gave my car back it was the same issue. He did not work on it. He wouldn't give me my money back cuz he said he had it for three months even though he didn't even touch it smh.
Anonymous
07-30-2023 20:13I recommended this shop to my daughter, because I had a fairly pleasant visit a few months back. Her Jeep Renegade was having what we thought were transmission issues since it would start but not move forward. We towed it to Angels Auto Repair on Thursday July 2, because he told us he could look at it on Friday after expressing that she lived in San Antonio and needed her vehicle. She called him late Friday after not hearing from the shop, and was advised that it was an issue with her brakes. After speaking with him Monday morning, he said he just needed to test drive it and would get back with her. After not hearing back, she called Tuesday morning, and was told the exact same thing-he needed to test drive it and he would get back with her. After telling him he said the same thing yesterday and that she has been waiting for days on her vehicle, he snaps at her and tells her to come and get it. After a heated exchange, she picks up her vehicle only to find her Air Conditioner is no longer working. I don't know if this happened as a result of diagnostic work, or if it was purposely sabotaged after the conversation went left, but she will now be taking it to the dealer. Not sure if she was treated this was because she is a single young female and easy to be taken advantage of, or if he has over committed himself. She did not deserve to be treated this way especially after originally being told her vehicle would be taken care of the next day.
Anonymous
07-04-2023 07:27Called to ask if they knew how to fix electrical issues (doors not opening with clicker) and to check brakes and rotors but if they were needed to let me know because they have warranty on them. Owner says yes that they actually have a car right now with same electrical issue. Says bring it in Friday morning and it'd take a few days. Maybe a couple of weeks if parts are needed. Well, they ended up shaving my rotors, when I told them not too because they had warranty and they never fixed my doors. Ordered a new battery for my clicker that took months to come in and finally told me they cohldnt figure out my doors. Claimed they see no issue when my doors clearly don't lock, maybe 1 out of ten beeps.. I called every few days and was never told what they did except a part was ordered for the door and they were waiting on it to come in.After almost 2 months of them having my car, I couldn't take it any more. Demanded my car back and the battery still had not arrived. Dared to charge me for the rotors even though I told them id pick up new ones for them to install because the warranty. A month later I brought my car to another brake place because they were just never right after Angels. They immediately told me they couldn't touch it and need to bring it back to Angel's asap because there was a bolt missing and it was aligned correctly with the pad. (Can't remember the technical name for the part). They said I'm lucky that I haven't had an accident because my back brakes weren't able to grab correctly. I immediately call Angel's and tell him what the brake place says. He suggested it couldn't be his fault and to bring it in tomorrow and they'll check it. I did and when his guy looked at my car, I could see his eyes said it all. It was dangerous. I told Angel the brake place said I was lucky I didn't get in an accident... he dared to tell me that he says that to people too when he wants there business. Wow !The audacity! Never again will I go back there. Beware of the lies.
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