Mike's Bikes of San Francisco

I had the greatest experience when I stopped by Mike's Bikes for the 1st time. I had checked out some road bikes online, but had so many questions. An assistant manager named Garret, was such a tremendous help starting with explaining the difference in frames, components, accessories, and sizing the bikes before taking them for a spin around the city. I am definitely going back for any and all biking needs.

Ray is a life saver! Tuned up and cleaned my bike. Looked and rode beautifully! Mikes in Berkeley sucks compared to you guys. I had taken my bike there once. After they “tuned” it, the chain seemed loose and the brakes squeak, and when I told him that they said that was because my bike was old. Funny. It didn’t do that before the tuneup. I’ll never go there again. You guys are the best.

Along with Velocipede, these guys are my go to local bike shop in SF. The service department especially has always been top notch and super helpful. We're so lucky to still have good shops here in the city.

Found the staff to be incredibly helpful and focused on making sure I was happy with my purchase. I came in to buy some bibs, was encouraged to try it on, and staff did some research to explain the benefits.

Person doing repairs had me purchase a pricey part to replace on my bike, but was told it was the wrong one when I came back. Didn’t feel confident enough with them to go through with the service, on top of buying another part. Folks were nice enough, just sucks to be out $150 bucks, and offered no recourse. Would suggest you double check any recommendations they give out.

Great shop! Team was super friendly and saved my big day of riding by taking care of my last minute repair super fast. Would definitely be back, also the shop dog is super cute.

Super helpful and friendly. Came in 20 minutes before closing for pedal installation and gear check. Staff took care of this super quickly and free of charge. Service is great and would definitely look to come back for both service and product purchases.

*This review is solely for the customer service in the showroom department* Garret is very knowledgeable about all the products in the shop. He has answers for almost all the questions that you may have and if he does not, he is willing to ask the service department or look up information online for you. I highly recommend Garret to help you with whatever you need cycling related.