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Anonymous
10-01-2023 22:39AVOID AT ALL COSTS IF YOU VALUE YOUR LIFE OR YOUR HOME! We hired Carl and his builder Pat for a full bathroom fit which they claimed was their expertise.Turns out, Carl and his team together with Pat are a complete disgrace to their professions. Before work started they were not willing to discuss any schedule of works or provide a contract. Carl turned up on day 1 with the wrong boiler which delayed the project from the outset. He lied to us constantly and communication with us and with his own sub contractors was appaulling meaning jobs were done to a substandard level and in the wrong order. They underestimated the job, were never fully committed, would turn up late or not at all, and run off during the day to attend other jobs. They resented us when we questioned the standard of the work and very unprofessionally decided to walk away not even half way through the job taking £6500 in the process. We have since had a gas leak, problems with the boiler and have been forced to call out National Grid and a Gas Safe Register inspector to visit the property. The gas has been capped off twice due to immediate safety concerns as all works were done to such a low standard and have been written off and we need to start over again. Carl has shown gross negligence, been highly unprofessional and showed complete disregard for our welfare during this last 3 torturous months. We are now taking him to court to seek damages. Please do not make the mistake we did. Stay well away!
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The Gate, Business Centre, Keppoch St, Cardiff CF24 3JW, United Kingdom