The Carlton Hotel Mumbles

Situated on sea front can be noisy. Helpful staff. Rooms ok, and were clean. Downside no food at all and few places to eat out nearbye.

Room was very shabby, needs more than just a fresh coat of paint. Staff seemed friendly.

Great hotel in a great location for walks along the promenade and access to local restaurants... parking is hard, but there is some free parking next to and opposite the hotel ... otherwise paid for council owned parking is very nearby... the hotel doesn't supply food, including no breakfast ... but there are plenty of restaurants nearby, including Trams and the Mermaid Cafe... It is quite an old hotel with no lifts ... we took four rooms and they were a great standard for the price ... the rooms were neat and well presented... although the original part of the hotels has older locking systems. Overall we had a great stay and it was a great location with lots of great walks nearby.. unfortunately didn't take any photos of the room but we had a great one...

Very very clean room. We had a twin room. Extremely small room on the top floor.Two single beds. The floor was uneven, and the beds sloped slightly, making it a slightly uncomfortable sleep. The hotel is in an old building and could maybe explain the quirks! Ensuite with a very decent electric shower. No breakfast,the hotel is over a bar, but we heard no noise from it. In fact, it was very quiet at the back of the hotel, but the room was extremely hot, an electric fan was in the room. Other facilities included a hairdryer and wireless connection, the code you need to get from the bar. The room was cleaned after one night and tidied.The hotel is directly opposite the promenade that follows the Swansea bay, and in a five minute walk, you are in the area of shops and cafes and restaurants. To the right of the hotel, a fifteen minute walk is the Mumbles Pier. Our room cost £100 a night for a twin. Mumbles Town is expensive, as is the whole of the Gower Peninsular but incredibly beautiful.

Wow. What a gem. Great rooms, great bar, lovely atmosphere, superb service. Dog friendly aswell. First time we took our greyhound away, so we were a little apprehensive, happily there was no need. We and the dog were well looked after.....and it was New Year's Eve!!! Will definitely book again! Thank you so much.

We stopped here with a group of 15 friends. Our room were clean and had all that we needed. We would stop here again. Plenty of places to eat around this hotel. Car parking immediately opposite the hotel charges 0800 to 2100 hrs everyday. Long stay car parks are the same charges. Have a great holiday.

Welcoming friendly bar out for the afternoon. Fresh water put down for dogs. Music on screen great atmosphere.

On the positive side, the hotel has just been redecorated; however, that is the only positive comment I can make. My room had a door lock on it that either locked and could not be unlocked from the outside, or failed to lock at all, thereby leaving the room and its contents insecure. In addition, the door to the bathroom would only open part way before hitting the lavatory bowl. The extractor fan in the bathroom was incredibly noisy and, finally, the top cupboard in the wardrobe had not been cleaned properly, leaving dust all over the clothing items placed in it. The twin room, in which the other members of my party were accommodated, had a similar problem with the door handle as my room. There was also no curtain on the window in the bathroom, the frosted glass on its own providing insufficient privacy when using the adjacent toilet. My wife and the other person in the room resorted to showering without turning on the bathroom light, because of the lack of privacy. Whilst the hotel staff have no influence over local car parking, I feel it necessary to point out that parking in nearby car parks is extremely expensive, and parking on the road is very hard to come by. Any potential guests should also note that the hotel does not offer breakfast or dinner. The combination of all the issues detailed above made it so that we could not face the idea of another night in the hotel and, therefore, we checked out after one night and sought accommodation elsewhere. Having been asked to pay the balance of the charges on first arrival at the hotel I spoke to a very polite and apologetic member of staff about requesting a refund of three nights' charges. I was advised that they would speak to a manager who would contact me to discuss the matter but, as yet, I have yet to have that contact, despite me leaving two phone messages and also sending an email. In summary, anyone considering staying at this hotel should look elsewhere.