Baker's Dozen
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79263
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+441482847557
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Cotta House, 169-, 171 Hallgate, Cottingham HU16 4BB, United Kingdom
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Anonymous
09-08-2023 11:40Unfortunately I haven't had the same experience as other reviewers. Ne and my mother drove by and saw the lights on and door open, with all the food out so we came in. There was nothing to even suggest it was closed, even the sign was outside the arcade entrance with an hour so we went in (about 8.40). We decided what we wanted and called out for help with no response, gradually getting louder. We were able to hear them and, having worked in a similar environment, were ignored. I gave then the benefit of the doubt and rang them but the phone was also ignored. As we were about to leave (8.55) a woman came out and said were closed what do you want. She was a bit abrasive but everyone can be occasionally and she told us she would serve us in a minute. We both apologised and explained the door open no sign with opening hours light on pastries out etc. She kept on and my mother continued apologising as she rang our order up and we left. The bread was lovely as was the lemon tart, but unfortunately the chicken pie and bramble pie were under baked and had raw pastry inside when cut into. Overall the customer service wasnt great and some of the food underbaked so whilst I've given a star for both the bread and lemon tart, I cant rate it higher. Hopefully it was just and off or stressful day but we unfortunately wont be returning.
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