Sports Direct

Wet big store and friendly staff.👍

Took a pair of trainers back that had split after a couple of months. Refused to swap or refund, told me to contact Tommy jeans direct. Disgraceful service!! Plus they had a really bad attitude. Shocking customer service!

Massive store with no choice at all. No decent men's coats, and you have to spend a fortune for a decent one. They sell exercise equipment, but don't sell an ab cruncher! It's unbalanced, and all for profit

Worst customer service staff I've ever come across. TLDR : Was disrespected and forced to dig through the trash to prove an error on their part. Was still not given an apology. Won't be back. Came in after purchasing a pair of clothes. Decided to buy the same exact thing two days later from the exact same service member(who was the only one to attempt to correct the misunderstanding) they attempted to charge me extra. I explained my prior purchase experience and was called a liar, I explained I had the proof and was still disrespected by two other staff members attempting to explain to me what they quite obviously didn't understand as if I was slow. I left dug through the garbage brought back the previously purchased items and receipt, with full proof of what I was previously charged. The two women continued to deride my intelligence while saying they would make an exception this time and shirking accountability while blaming the machine and that it wasn't possible to correct, yet suddenly were able to make the correction when I provided the proof and a manager got involved. They then proceeded to blame their coworker(the original teller), not the machine which earlier they couldn't control. Stating he made the original adjustment improperly when that was not the case. He scanned my items and I was charged the discounted rate.

A shambles of a shopping experience today!!! I doubt very much that these reviews are taken seriously by management but on the off chance they do read them...I had to resort to going around the shop floor calling for staff assistance. It took over 10 mins to get a response!! Also, could you please re-train your checkout staff to put the customer ahead of their personal conversations behind the counter? It's beyond frustrating waiting in a long line after a previously bad customer experience only to have your transaction paused while they continue enjoy a good old chinwag and giggle. I stated that I wasn't being rude, but I was in a hurry and you'd have thought I'd stolen the chewing gum out of her mouth with the look she gave me!! Yes, she was actually chewing gum behind the counter!! ZERO STARS

Many brands and products for your choices. Products are high quality. Good service as well.

Always big queues at the till and only one till operator

They clearly think that ladies don't want to play any kind of racquet sports. There were no court shoes, staff didn't know if they were non marking or not.