TK Maxx

TK Max is mad isn't it. It is always packed with decent designer stuff at great prices. I like a mooch about in the one in Sunderland it's well appointed, the staff have been there for years. And they know how to run the place. I like the kitchen ware department. There's always some surprise thing just on its own in mad colours. Say a butter dish or a wooden tray anything is possible. That's why I like to go in. I've got great kitchen knives from in there. I like to have a scan of the artifacts department as I call it. Where there are completely bonkers art pieces to jot about your home. If you want radical. If you want eclectic madness in bright colours where better to start? They have the Christmas and Halloween stuff in Right now it's worth a look.

Poor customer service. Called to pick a click and collect order, pressed the button and waited patiently. Waited about 30 minutes while the two members of staff on the tills served about 12+ people who joined the queue while I stood. On a number of occassions I asked what was happening amd was told the staff member was working on the changing room and would be with me shortly. I had to ask for a manger before i was eventually served. Will never click and collect again. Disgusting service, their apology doesn't make up for been ignored.

This store boasts of an array of items ranging from clothing to kitchenware to beauty products. It's a bit pricey, though.

Bargains to be had, but I've never been a fan of the somewhat jumbled display.

Incompetent staff miss guided me during a return. I had bought a watch in tkmaxx Oxford street London. While buying, the London staff told that I can return it anywhere in UK but when I tried returning in Sunderland tkmaxx they misguided me and told me that I cannot return it there because they don't have a accessories section and refused to accept the return. I contacted the costumer care of tkmaxx online and raised a complaint regarding it and they told me that I was misguided by the tkmaxx Sunderland staff and I can return it in the store. Its unfortunate that such incompetent staff exists working in tkmaxx

Lots of items on display, including those on sale. Was looking for a jacket for myself and school shows for my kids, didn't find the kids' shoes, and the jacket I found was out of my price range. Will defo visit again as I was able to find a bargain previously.

Very reasonable prices of bug brands. Range of home and kitchen accessories to men, women, kids and baby clothing.

Large shopping center. Convenient location. In the middle of both Park Lane Station and Sunderland Station. Good hygiene. Many products for your choices.