City Dental Practice

Decent dental service, never had an issue with reception attitude as per other reviews. Just be aware that if you have a 9am appointment you'll be locked out until 9 waiting on the stairs. We're always well looked after with treatment.

I've been a regular patient at this practice for 40 years! Over the years I have seen different dentists there and I have always received excellent treatment. The present team is particularly good, both the dentists and supporting staff.

The worst practice I have ever been to. First and last visit ever and approached by a rude and unhelpful receptionist, staff also do not ask for the correct documents and are incompetent which has now left my 83 year old Grandma with a £123 penalty for not ticking the correct box during her visit. Her first language isn't English so the receptionists could have contacted us to explain but only phone calls to ask if we wanted to book her next treatment and no idea that there was any issue with the treatment until getting a penalty fine a few days ago. Impractical stairway for the elderly and you have to line up in the stairs until the practice opens the staff do not even make eye contact or smile. Where do they find these people from! No wonder they are the only practice taking on patients, nobody wants to go there!

Absolutely brilliant practice. Staff are always polite and courteous. My children’s dentist Sharia is fabulous and always puts them at ease. The fact that they look forward to their visits is a testament to her. She’s professional, very thorough but some how makes it fun for the children. I highly recommend City Dental.

Booked in for a stain removal and the results definitely shocked my mind. I’m extremely happy with the veracity of the work. Many thanks to Ruby and Harpreet! The service was amazing! Work seemed very sagacious and no pain at all! Happy Birthday Ruby! Many thanks

My first time going today and I'm not very good with people close to my face. But the Dentist was great, relaxed me and he explained everything that would happen and gave me options and explained them too. I chose to have a tooth removed and I have had them removed before but this was by far the best experience, felt no pain at all. The prices are great and even though the reception staff were have technical issues they were very polite and worked as they could.

This is the worst service I've ever had from them. especially Katelen from reception she is very RUDE she shouldn't work there AT ALL. They said, I've missed 2 appointments but they never arranged those appointments for me. They didn't advise me about the appointments. I don't think Katelen SHOULD WORK in this environment AT ALL. She is not doing her jobe at all. We need stuff who knows how to be polite and knowing how to talk with patients. I will contact the complaints team as the service she provided was not acceptable AT ALL.