O2 Shop Glasgow - Buchanan Street

Absolutely fantastic help given to me today by Scott. I wasn’t buying anything but needed help with a problem regarding my phone notification from my diabetic sensor, which was not warning me of hypo’s. Scott spent a great deal of time trying to solve the problem for me even though there wasn’t a sale in the offering. I really appreciated his help as I’m techno inept, so THANK YOU SCOTT

)2 shop sort reminds me of dentists shop for some reason. the store front is clinical and bland, It has fantastic windows yes seems to not show its products at best. The shop is clean and tidy good friendly staff but great range phones. apart from that its bland store. the image was taken in Sept.

Not shop’s fault but phone blocked, bill paid over 2 weeks ago, chat says phone 202, 202 automated says no arrears, then pay now. Website shows 17p credit. Twitter and messenger useless. Full day without calls on ONLY day off! Sent all texts, web snapshots etc of payments and payment ref number. Utter abuse on private twitter hence calling out the shops. Please explain this last conversation on your chat “So I checked that the bill has been paid and there are no arrears on the account, I would've been glad to help you remove the bars, the system will not let me to place the request. Even if I go ahead and try to place the request for you, the request will not go through as it would be rejected automatically by the system. Even if I couldn't place the request for you, our Payments Team can. You can just call our Payments Management Team and they'll make the necessary arrangements on the account so that you can pay the bill as per your convenience and use our services consistently”