Screwfix Swindon - Athena Business Centre

A regular shop that I often visit. Staff were working very hard, however the cashier that served me, had zero customer skills. No please, no thank you and clearly needs training. Disappointing but easily sorted out. The customer interaction is important and should not decline because they are busy.

Although I ordered online the collection took some time on my first visit but was much quicker on the second visit. Unfortunately a product I had ordered was out of stock so I had to have it refunded but overall screwfix offer great products at good prices.

The name should be renamed as Screw People . Very very dis honest manager and an older lady who attended me. I purchased a door lock and also brought my existing one to match - I was assured it would fit but it didn’t so had to come back. It seems the manager cannot track down who served me as they gave me completely wrong size lock and in his faith I opened the packaging - and now I cannot return. Very very rude and dishonest person and also not to mention Racist!

No quibble on returning stuff

Friendly, knowledgeable staff. Quick service especially when you use their click and collect service. Plenty of parking, trade section and long opening hours. Would recommend

Great service from the moment I walked in all staff happy and friendly. Had a few problems with what I wanted but Wendy pointed me in the right direction and also gave me alternatives. If you have any DIY needs pop in and I am sure they can sort you out with the bits you need with great service and a smile